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January 2024 by BEAN'D
Extremely rude employee at check out yelling at customers.
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December 2023 by Tahnee Steinkamp
I felt the need to compliment the wonderful staff at this Casey's last night (12/25/23). My pizza order was delayed, and the cashier was extremely sweet and apologetic about it. The employee who made the pizza was also apologetic about it. I appreciated the great customer service. Also, when we got home, the pizza was delicious!! Keep up the good work!
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December 2023 by Todd Ayers
Walked in on Friday and no tea made at 1230pm. Cashier setting at front counter playing on her phone. I advised her she might want to get off her phone and make tea and pay attention to her job. Not just this one but many caseys no food made at 1130 and going down hill! As a truck driver I'm in a lot of them.
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July 2023 by Kayla Hultz
I don’t recommend Karen from this store, she’s blatantly unprofessional and an embarrassment to everyone in customer service. Yesterday I witnessed her accost a customer for a mistake she (Karen) made. While getting cigarettes for the customer, she grabbed the wrong pack and refused to exchange them after checkout, and proceeded to kick the customer out of the store. Then tries to complain to me about that customer, when she is clearly the problem here. I even felt it was necessary to apologize on behalf of Karen to that poor little old lady she was hateful toward. I know that’s not how you treat anybody. Take accountability for your actions.
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July 2023 by Derrick Owens
Rude cashier when I was trying to enter my caseys rewards yesterday when we got gas and soda the clerks name was Karen and she was super hateful towards me and told me she was going to kick me out of the store. This woman was so hateful to her customers I don't know if she was the manager or what but that's no excuse for treating customers poorly. I will never stop at this location ever again and possibly never a caseys again after being treated like that. She accused me of messing up her computer and trying to steal stuff when I did not I would never steal anything so I'll never use this store again if I pass through Period. Way to go Karen for treating your customers like a dog
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April 2023 by Adneema
Overpriced gas everywhere. Go up the road 15 cent less
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March 2023 by Sarah Bushong (Honey)
The place really looks like no one cares about their job. Bathroom was disgusting, toilet paper was on the floor laying in a bunch of dirt. No paper towels. Out of order signs on a lot of machines. No food in the warmer. I left and ate next door. Casey's used to be the cleaned place anywhere but now I try to avoid them. I was there on a Sunday evening at 5pm, on Feb 19th, 2023.
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February 2023 by June Shannon
Store does not sell alcohol after 11pm. Some of us work 2nd shift and this is extremely inconvenient and inconsiderate to not consider this customer base. I used to frequent this store after work, until one night I was told this by one of the managers of a change of policy while making a purchase.
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January 2023 by Roger Mertens
Stopped to get some fuel then inside to make a purchase. There were some problems with the customer in front of us but the counter staff just acted like we weren’t even there. Stared off into space and ignored us. Totally unacceptable. Perhaps just a sign of the times but there are some people that have no idea how to provide customer service this place is one
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December 2022 by Buddy Robbins
Always a smiling face behind the counter willing to help you with whatever you need. I wanted something from the cooler section that wasn't on the shelf and the clerk ran into the back and got it for me and his associate quickly started restocking the cooler. Great pizza and snacks from the kitchen staff also, I'm saying for gas station food, it's pretty great.
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October 2022 by Rachael Kleckner
Not RV/camper friendly, despite no signage indicating as such. Several, including ours, were parked off to the side and the policeman who woke us up at 1am (after being parked there for 3 hours with no warning?) told us the clerk had called them. That’s fine, maybe include signage because as frequent boondockers (who purchase gas, breakfast, and road-trip essentials from whatever station we stay at) this has never been an issue at any other station. The Love’s across the street was full but keep on driving, this isn’t the place to stop.
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September 2022 by Kem Wiegand
Bathrooms need to be cleaned and once again coffee machines out of order. Doesn't take a rocket scientist to keep business clean and coffee machines going not to mention cashier acts like a zombie. This place use to be our go to Casey's
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August 2022 by H LYNN
This employee seriously cremated my food and had the nerve to give it to me anyway. How ignorant do you have to be to do that?? This bread is rock hard, a quarter inch thick and nothing like what I've ordered and received in the past. I've never had to check pizza or cheese bread before to make sure they aren't DUST before I leave the store, but lesson learned.
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June 2021 by Ryan M
No windshield cleaning fluid provided
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June 2021 by 3KYTrvlrs
So friendly and belpful!