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September 2022 by Rob
First Bank of New Lenox has that old school type of feeling. First off the staff is very friendly and will do what they can to help you which is a plus these days since most of the banks have gone major corporate. I also like that they have little events for the children during Easter and Christmas something that I remember as a kid but has been lost by most banks through the years. The New Lenox location is in the strip mall on Laraway Road and while small is very convenient to the people in the area. Keep up the great work and excellent customer service!
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October 2019 by Mary Dasbach
Today Zack helped get me set up with a checking account and he was so kind and thorough with all the information. This bank is fantastic! All the workers are so helpful and nice, the account set up is a breeze since they walk you through it, there are almost no fees (compared to larger commercial banks), their new app is so easy to use, they are open 7 days a week, i could go on and on but you get the point! They unfortunately do not offer credit cards through the bank, but that’s not even something i can complain about compared to how great they are in all of their other aspects.
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September 2018 by Richard Wendt
THIS IS THE BEST BANK AROUND COURTEOUS KIND AND DOWNRIGHT CARING. BEEN WITH THEM 25 PLUS YEARS
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March 2018 by Michele M.
The staff at this bank needs to take a public relations class. They are not helpful, are rude, and don't seem to have the people skills necessary in their line of work. I would think twice about putting your money in this bank or dealing with them in any business manor. One manager in particular-a woman who;s name starts with a T- is the main problem at this facility. She has no sympathy for those who need help and doesn't seem to want to do a good deed. Will happily take our business elsewhere and will make sure that everyone is aware of how she handled a delicate situation.
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February 2018 by Darryl Gerwing
Had an absolute amazng experience with The First Bank of New Lenox with our mortgage loan. Their loan officer Ryan Bancsy was great to deal with. Since this was our first major loan, my wife and I had numerous questions on how the process worked and Ryan answered every question professionally and in a timely manner between phone calls and emails. Their rates were the best by far and Ryan was able to lock us in on a 30 year fixed mortgage for about a quarter point less than everyone else. We highly recommend The First Bank of New Lenox and of course Ryan for everything he had done for us.
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September 2017 by Kathleen OSullivan
Friendly n helpful
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November 2016 by EFOODSTAMPS1
Always A "Top Notch" experience when interacting with Personnel at Bank of Manhattan/ Bank of New Lenox. - Charlie Ruth Haynes, Manhattan.
