Extra Space Storage in New Lenox, IL, offers a wide range of storage solutions, including drive-up access, climate-controlled units, and convenient parking spaces. The facility is known for its exceptional security, cleanliness, and helpful staff. Customers consistently praise the professionalism and dedication of the employees, particularly Mariah and Roadie Ric, who are noted for their outstanding customer service skills. Mariah is described as sweet, knowledgeable, and patient, going above and beyond to assist customers even in challenging situations. Roadie Ric is recognized for his helpfulness and ability to simplify the storage process, making a stressful day easier for many. With features such as electronic gate access, covered loading bays, and ADA compliance, Extra Space Storage focuses on providing a hassle-free experience for all storage needs. Customers recommend this facility for its commitment to exceptional service and support.
No problems here. Remote entry. Storage is room temp. Beautiful black woman at the front desk. I’m in and out quick. Great place to store your valuables
January 2026
It has been a great experience at Extra Space Storage. Mariah been great helping me. I would suggest anyone to try them.
January 2026
Such a great experience l! Mariah is just the sweetest most knowledgeable and helpful person! She is an amazing employee. Has great customer service skills!
