Extra Space Storage in New Lenox, IL, offers a wide range of storage solutions, including drive-up access, climate-controlled units, and convenient parking spaces. The facility is known for its exceptional security, cleanliness, and helpful staff. Customers consistently praise the professionalism and dedication of the employees, particularly Mariah and Roadie Ric, who are noted for their outstanding customer service skills. Mariah is described as sweet, knowledgeable, and patient, going above and beyond to assist customers even in challenging situations. Roadie Ric is recognized for his helpfulness and ability to simplify the storage process, making a stressful day easier for many. With features such as electronic gate access, covered loading bays, and ADA compliance, Extra Space Storage focuses on providing a hassle-free experience for all storage needs. Customers recommend this facility for its commitment to exceptional service and support.
We got a 5x5 unit and i was expecting it to be much smaller than it is, but it fits so much stuff! It’s very tall! If Mariah in the office is here she is incredibly helpful, has a great attitude and is such a hard worker.
July 2026
Have had storage unit for 6 months now. Mariah continues to be supportive/helpful with questions I have and provides guidance.
July 2026
Doing work on site, store manager being awesome at providing space and resources for staging our material. Friendly service, respectful. Deff recommend 👌
