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November 2023 by Nancie Ferencik
So much to select from. Very helpful, knowledgeable. Competitive pricing. They are Laying my new wood floor on Monday. Highly recommend.
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March 2023 by Andrea R
We've purchased our flooring and bathroom shower tile from New Look Floor Coverings. The staff is very knowledgeable and friendly. I recommend anyone to purchase from them.
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February 2023 by Marc Jenkins
Great experience overall! Colleen was super patient with our schedule changes and with her advice. We are really happy with our choice and the price was very reasonable.Miguel installed our carpet. He gave attention to the small details and was both professional and kind.
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December 2022 by Cathie Cantone
Super positive experience. Cathy was great! She took the time to walk me through my tile options and even suggested some options online and in books that they didn't have samples of. I also like that they let you take the samples home unlike places like “Floor and Decor” which makes you pay for it. Cathy was very attentive and ordered everything 100% accurate and all while having a smile on her face and a great attitude. If your looking for a personal 1:1 experience this is your place!
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June 2022 by Nick Johnson
This business has drivers who don't read signs or if they do they ignore the fact that a lane is going to end, keep trying to get ahead and then cut off drivers who followed the signs. Cutting off in front of semi truck in bad traffic and coming up on construction is not safe for either driver or others and on top of that with barely a car space between the two trucks but don't bother letting the company know bc you get attitude and sarcasm while being disrespected as you tell them it looks bad for their co. Btw..no I'm not driving or a driver, just a passenger who was videoing something when I caught their driver in my video cutting off a semi and called them about it. Yes I said video.... If they are that rude and disrespectful to someone trying to help them out and keep them from looking bad or their driver getting hurt or hurting someone then no way would I do business with them.
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February 2022 by Amanda Hatje
Overall great experience! Colleen was especially helpful and patient with me in choosing our new bedroom carpeting. The installation went well and it looks wonderful! I have happy bare feet on my new carpet! Thanks so much!
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February 2022 by Bob Lessmann
Awesome friendly employees are here to help you with all of your flooring needs. They also have a great selection of tile for kitchens, bathrooms, or any surface or room.They will help you with designing your new home renovation or new home under construction.
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July 2021 by D S
Love our new floors! Went from carpet to vinyl. What a difference! Professional installers & team at the store. We got carpet in the family room also. Thank you, New Look!
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June 2021 by Tannabannana
I can’t begin to say what a great experience working with this company was ... I bought luxury vinyl planking for my entire home ... as well as carpet for my stairs ...Kathy is absolutely great to work with ( everyone was ) everything went perfectly smooth ... highly recommendThanks NEW LOOK FLOORING!!! You guys are the best !!!!
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April 2021 by Mark Burnam
We can't recommend this place more highly. We thought we were getting a good price from our local big box but the independent installer raked us so badly we bailed. Enter New Look. Great selection. Exceptional customer service. Over the top installers. You'd be foolish not to give them a try.
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April 2021 by Dan C.
This tile company did not know how to cut subway tile and cracked many of the tiles when installing. I am not hearing back from the owner and I think I have given up and need to hire another tile company to fix my backsplash. I remodeled my kitchen completely and had no problems till this tile company. What makes me sad is they will not fix what they did and will not call me back. Be careful if you are looking for any type of glass tile because they do not have a person who can install it without a lot of breakage. I was told this was there best installer.
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March 2021 by Alane Norkus Wolniak
They did a fabulous job with both our new hardwood flooring and carpeting. We will definately call upon them for future flooring.
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March 2021 by Anthony Pellegrini
Great people to do business with. They really go the extra mile for their customers.
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November 2020 by Melissa D.
After myself and a good friend that is a designer picked out tiles somewhere else we gave the information to New Look to do the ordering. They still charged a huge commission even though they did nothing but write up the order. Unfortunately in our situation we were forced to use them, never again. As an added bonus we have a lot of very expensive leftover unused tile.
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February 2020 by Sally Meyer
New Look did a fantastic job for us. Excellent customer service, fast & skilled installation. We love our new floors, highly recommend.
