-
February 2024 by Jodi R
Great selection on collars and leashes.
-
January 2024 by Nelson Rodriguez
I heard that pet store chains were bad experiences but that could hardly be further from the truth. The Petco on Lincoln Highway in New Lenox have been nothing short of excellent.
-
January 2024 by Taryn Couch
Everyone here is fantastic and more than happy to help. They take 'their' departments seriously and are always doing their best. Sam and Caitlin are absolute gems in grooming. I have two large dogs and one of them has allergies, they always take care not to feed him anything that would make him itchy and take the time to make the dogs comfortable with all of the work they do. Dwayne is everywhere doing any and everything to take care of the store and the gentleman in fish knows his stuff and is a wonderful resource for anyone looking to take care of their tank.
-
December 2023 by Nanette Hernández
I drive 30 minutes out of my way to get to this grooming department because Lauren is the best groomer! She is super patient with my dog who gets a little nervous, like most dogs who are being taken in to be groomed. But Lauren is always so caring and she leaves my puppy looking amazing!
-
December 2023 by Amy Wasiel
Great store with helpful employees! The man who helped us with the fish was great!
-
October 2023 by Ashley Talarico
It sucks they dont help sponsor other businesses with in the store. Other wise great experience.
-
September 2023 by Sonata Steponaviciute
This place literally made a rat out of my poodle and Australian Shepard mix! They have no idea how to groom a dog! What a joke! My husband specifically asked not to trim his eyebrows and they are completely gone! This Mellisa groomer should not even come close to dogs at all. Not sure where she learned how to groom dogs if she learned it anywhere at all, but she should be fired! Do not bring your dogs there for grooming.
-
September 2023 by Cori Lyons
Caitlin is great all of my dogs are very comfortable with her when she grooms them :)
-
August 2023 by Tim Saxton
This place has really good options for bearded dragon food. It’s always well stocked and the worms look really healthy. The other pet box store has been performing very poorly in this area. There is a good selection of cat food and necessities as well, from my experience. The staff has been friendly and attentive.
-
August 2023 by Nicole W.
I asked two associates questions, and they both provided me with great assistance. The selection of treats and the sale prices were great. I'll definitely be back to the New Lenox location.
-
August 2023 by Katlyn Kinsch
It’s truly disgusting there. I went by the leopard gecko cages and there was one in there and in the corner there is about 100 pieces of poo did they did not clean out. They do not take care of their animals at all. Truly inhumane.
-
July 2023 by Georgene Venske
Professional groomer and answered my questions and concerns.
-
July 2023 by Dennis K.
Walk in customer to get my dog's nail cut. Did a fabulous job! would highly recommend Petco grooming!
-
July 2023 by Sarah Hayes
Lauren is by far the best groomer I’ve ever had for my English Bulldog! She has him sparkling white when he leaves there. She treats him like her own and takes her time to make him look perfect! My dog is so calm with her too! I’m impressed every time I pickup my Mac! I recommend Lauren to you all!!! You will not be disappointed! You will be happy you sent your dog to a very talented groomer!
-
July 2023 by T M 21
Wanted to try Petco to see if we could save some money with the rewards program. Terrible experience with the groomer. No way I’d leave my dog there. Then they sent us the wrong dog food. Went back to PetSmart as usual, should have never even tried to switch.