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October 2025 by Tom Seil
Yolanda was very helpful at the New Lenox location
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July 2025 by Kati Mae
Affordable and convenient for when I needed storage space. Customer Service gets back to you fast when needing to vacate a space. Yolanda reached out to me and made my move out experience great. I still have one unit with them and if I need more in the future I will definitely come back. Great company all around
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June 2025 by Cynthia Smithberg
Amazing customer service, the property is extremely well kept. Will definitely recommend to family and friends.
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March 2025 by Anita
Yolanda and Danielle was very patient and professional working with us. The customer service at this storage is great. The storage facility is clean and safe. I highly recommend them.
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March 2025 by Sandra Stuart
Very good service
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February 2025 by Tim Bearint
The online ordering process was easy. Shortly thereafter I got a call from Yolanda the Property Manager to make sure everything was good and to offer any moving materials I might need. Very happy with the facility.
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May 2024 by Wendell Peterson
Thank you Linzie. The process was absolutely seamless. I look forward to a smooth move in.
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April 2024 by Aj King
Thank you to Mrs. Lindsey, she did a great job helping me acquire a unit. It was quick and efficient.
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December 2023 by Bunny Atwood
We have been waiting for our refund since September. Keep being told “refund has been approved, waiting for accouting to mail check. Really, it is now December, have called many times and have been told the same thing over and over. Ridiculous! very bad customer service.
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July 2023 by Barb Ohlund
Its all open, It's not secured by a gate with code. So I'm not putting much in my unit, just incase somebody wants to saw off lock in dead of night. Might just have to go somewhere weres theres a gate and code, but that costs abit more than red dot.
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January 2023 by Save Your Back Moving
Easy to get trucks around the building. Good for movers
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May 2020 by Daniel Benitez
(Translated by Google) It is rubbish and dangerous(Original)Es una basura y peligriso
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May 2018 by Dave Neisler
I have have my unit for about 16 months I just got a letter stating that they are increasing rates because they “continually reinvest in their properties, staff, and technology...†there is no fence, terrible lighting, I have not seen any security cameras and I have never seen a Red Dot Employee on site.... this is really a self-service storage unit.... so why is my rate going up 27%? Time to find a new storage locker.
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January 2018 by Miss Monika
Called police on several occasions. Found units wide open, locks cut off and items stolen late at night. Not gated, no security at all. Electrical outlets at the units don't work either. Dumpster is always overflowing. Now they just raised the rent, again. Move on to some other place!
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August 2017 by Michael Murphy
Well let me start by saying, I had no issues for the last 12 years that I have been renting from the facility, until it was sold and bought by Red Dot a few years ago. Always paid and on time, my payment are sent directly from the bank. Well I go the storage space and find a RED LOCK on the door??? I call and ask why, they had no info on why and no one had any info on why, but the fasted they can get the lock off is next week. Really?? But for my inconvenience they will give me a $25 credit. Wow isn't that nice, but still cannot access my storage space till next week. I have materials and stuff I needed, but they could not get anyone to help till next week. So if your looking for a storage space, look elsewhere.
