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October 2023 by Google user
Just got out to my car from getting my eyebrows threaded and tinted. Waste of money. The lady that did my eyebrows did not even get off her phone and barely said two words to me because she was too busy talking to someone in her AirPod. then proceeds to rush the threading, hurt like hell and I’ve been getting my eyebrows threaded for over 5 years. Then proceeds to take a big chunk of hair out in the inner side of my eyebrow so they were completely uneven, did not even bother to cover it up with the tint so now all I can see is the chunk missing. Then finally, as I’m checking out, she puts in a price that was higher than the two services were supposed to be. When asked, she rolled her eyes stating that to use a card it’s an extra dollar. Which is completely understandable, however there was no sign or anything stating this on the wall, counter, or machine. Very poor experience.
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August 2023 by Monica Lara
I visit 8/11 @ 2:30 pm and it was the worse service ever, i got the whole bottle of wax in my hair, the lady was so aggressive, i even had some bloody spots in my eye browns, i though for a minute that she was going to rip my skin in pieces. Yes I have pictures literally terrible. Not worth my money.Services: Eyebrow threading
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June 2023 by Nick DeGregorio
Absolutely amazing service! Best place to go for anything eyebrows in Chicago!
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June 2023 by Deanna Wollek
No one around to help for 30-45 minutes. Then while threading our eye brows she was talking on her Bluetooth. Not very professional.
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March 2023 by Alexis Renkor
So as they say, “you get what you pay for…” It literally took the lady 30 min to wax my brows, remove my previous lash extensions and apply new ones. It was like she was using sandpaper to remove my previous lashes. I asked for hybrid lashes and the lashes she used were short in length and not full at all. She glued the lashes to my eyelids and not to my own lashes. I had it done on Sunday 3/5 and 4 days later 50% have fallen off. I’ve NEVER had this problem before. The cost for the brow wax, lash removal and new lashes was $53.00 total. Beware ladies do not go here EVER!!Service: Eyelash extensions
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February 2023 by Lila Patel
It was the best the ladies were so kind and did a amazing job. I definitely recommend coming here this is my go to place. They were so friendly and they seemed so experienced and it was great prices. It was super clean and organized and it was really calming for me.
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January 2023 by Jay Chaudhari
I love her she is always nice to me 10/10Services: Waxing
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November 2022 by lyric loner
I love how they do my eyebrows they do a really good job
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October 2022 by Julie Brandau
This lash studio is amazing! She is very efficient and friendly. My lashes always last a long time and I get compliments on them all the time. This is by far the best place to get your lashes in the new Lenox area. I have been going here for several years. Now what do I
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October 2022 by DENISE MERCADO
I received a service from Pomona and she is excellent customer service. She threaded my eyebrows definitely recommendedService: Eyebrow shaping
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October 2022 by Gabriella De Haro Lopez
I hate to do this but is a must! I was there Sunday Oct 16th Got my eyebrows and upper lip done once I was out of the place I starting getting itchy by my lip taught it was normal since she touch it with the waxing paper and the itchy feel didn’t not go away and the next day I woke up with my lip swollen and the worst cold sores one on my upper lip and one on the bottom lip. My sister went the next day before I even had the chance to tell her what happened and she also got a cold sore the next day, The service is great but they seriously need to sanitize everything. I have no idea as to why all I know they are the reason why I got them and now have spend $50 on cold sore creamService: Body waxing
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September 2022 by Irene Calvillo
Did brow threading which was ok however the facial was the worst I ever got in my life! For $60 there’s some expectations that should be met. It was rushed and she kept leaving room and attend to other customers (I get it she was only the one but she should either make appointments for another day/time or ask customers to wait). Worst was I couldn’t even relax because she kept talking on her phone! She wasn’t paying ANY attention. I have a tag on my face and I kept saying not to pick at it but she didn’t hear so I literally had to sit up. She didn’t remove product properly between transitions so I had oily face and neck. Her wiping cloths were soaking wet so water/products trickled into my eyes. I’m DEFINITELY NOT going there again. First and LAST!Service: Eyebrow threading
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February 2022 by Rachel Russell
Pooja is outstanding. She is an asset to this business. She does the most fabulous job always on my eye lashes. She’s customer friendly and so precise with how she does her eye lashes. I will always come back here just for her! Thank L&M - Rae
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December 2021 by Hannah Gill
I definitely recommend them for threading and tinting eyebrows. DO NOT get your eyelashes done here.Service: Eyebrow threading
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November 2021 by hana bev
Got eyelash extensions a couple times and now i have missing chunks in my lashes?. When she took them off (or just my makeup off) she was also very rough on my eyelashes...kinda left them hurtin a bit. So yeah i do not recommend getting lashes done here.Service: Eyelash extensions
