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March 2024 by Carter's Gardens
Love dairy queen not very many bad experiences. Sometimes staff aren't exactly friendly but that seems to be anywhere anymore.Parking: Typical parking of a fast food jointKid-friendliness: Great place for kids.Wheelchair accessibility: Wheel chair access parking and ramps to get in
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March 2024 by Joyce Martin
Parking: Dairy Queen in Newton, Illinois pKid-friendliness: YesWheelchair accessibility: Yes
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February 2024 by Marty Holman
Airheads. Messed our order all up on just three blizzards and acted put out when we asked for them to be remade. We ordered 2 blizzards with snickers and one with cookie dough. We got one with fudge and two with snicker doodle. Lay off the weed kids.
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February 2024 by Thedtsniper
Overall good DQ. Nice staff, clean environment, ice creams came out quick.
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September 2023 by Mark Vanbibber
Food and icecream is always good, but they move at a turtles pace. People after us got served there food before us and all we ordered was three icecream shakes. ? I guess it just depends on who's working.
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September 2023 by Kerry Holtz
Absolutely horrible ! Very rude staff ! It took about 10 minutes for them to even acknowledge me and they acted like it was a pain to do so then .If I could rate it a 0 I would ! Shake was like milk and cheeseburger was ice cold as were the french fries . Will never return !!?
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August 2023 by K Hardiek (Kel')
I wish I could leave NO STARS the place was so dirty every and I repeat EVERY table had not been wiped down customers were standing around because none wanted to sit at a dirty table the floors had napkins and food we ordered two peanut buster parfaits paid and left to sit in our vehicle we are frequent customers yet it might be our last visit we might take a few extra minutes and drive to Greenup or head west towards Effingham. My husband allowed us to stay in there long enough to get our desserts and leave or I'd have taken pictures it was DISGUSTING!
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June 2023 by Drucilla Sthay
I went through the drive thru and placed my order for a medium s’mores blizzard a pup cup and a strawberry banana blizzard. I get to the window and paid for my items the handed me the s’mores blizzard and the pup cup. Then when they handed me my blizzard they said here is your banana split blizzard. I let them know I didn’t order that and I asked what was in it and they said it was basically the same thing but it has pineapple’s in it. I cannot have pineapple. One of the gals loudly said oh my god with an attitude. The one at the drive thru said they do not have a strawberry banana blizzard. I found it strange because I either get a strawberry banana shake or blizzard at this establishment. If I would have taken a bite of the blizzard they was handing me I would have had a severe allergic reaction and ended up in the hospital. What truly disturbed me was the behavior of the employee who made my blizzard and how she reacted in front of me and other customer’s inside the establishment. If this is the kind of people they hire then I will drive 20 miles out of my way to get great service and no attitude from Dairy Queen employees. I will definitely start getting my ice cream from effingham or greenup because they have never had any problems making my shake or blizzard and they always have great customer service attitude.
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June 2023 by Trish Graves
If I could give the customer service of this place no stars I would. Place is busy as hell and instead of just taking my money and giving me my food their cashier will call someone else over even if they are busy because they have a problem with me. The place is a joke and that employee should be wrote up or fired.
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June 2023 by matty g
Worst customer service ever id get better customer service from a self check atleast it can't run away when I try to give it
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May 2023 by RSGC Productions
Food is good. Prices average. Service while always nice, is very slow some times. Both inside or in the drive thru.
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May 2023 by Sean Schendel
Waited 20 minutes on chicken strips after getting my blizzard right away. Took a refund because they said they had to get all ice cream orders done before they could start
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April 2023 by crystal cook
Service depends on who's working. I waited 15 minutes one day for my food. People who had ordered after got their food before I did. Worker that took my order was paying attention to orders coming up.
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March 2023 by Crystal Woods
This is the second time I've visited in 3 months. Both times I've witnessed the shift leader yelling at an employee this time till she made the girl cry. This is a catastrophic failure of management. And needs fixed asap.
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January 2023 by Jeremiah Mcelwee
Normally I love this place last two times tho the food was not
