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January 2024 by Super Carla
If I could do ZERO stars I would. I went in for a battery change and they said no they aren't doing it because it's too cold and that this wasn't a "charity case" for them to be going outside in the cold to do that. Didn't bother checking to see if my battery was even in stock. I Called autozone right after the horrible service from advance auto parts and they said they ARE doing battery changes especially after the freezing cold we just had a few days ago.
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January 2024 by Bill Evans
Dennis replaced my battery in 20 degree weather in 10 mins. Great customer service!!
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December 2023 by Dharmendra Patel
Employees are RudeNot want to helpMean employees
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December 2023 by Annie Henson
I came in the store to look for a good quality wiper blades and a guy named Dennis approached and ask me what Im looking for. So, I told him. Without hesitation he looked for the correct matching wiper blades for my car. Because I can just scan the barcode & get the info I need but giving me a person to person service just for wiper blades that's good customer care. Some workers will just tell you to scan the barcode posted on the stall and find what you're looking for. But Dennis didn't say that. He personally help me find it. Also, I know it's free installation but this guy is a pro because he installed my wiper fast and with CARE, like it's a delicate vehicle. I will come back again to this store. Thanks to Dennis! You're awesome! He's one of the employees that is worth to keep.
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November 2023 by Lamont Ball
Dennis install both my aux battery and regular battery without any problems. Love the customer service. Will recommend
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November 2023 by Sadri Dzaferi
Dennis was super helpful and kind and was willing to teach me how to prepare for the coming winter. He showed meany products that would help with icy windshields and asked other associates what they would recommend so that I could find the best products. I would highly recommend coming to this advance for your car needs!
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November 2023 by alleatbutter
Don’t ever use this place the employees are extremely rude. I door dashed for them and any DoorDasher we make money though tips. This store refuses to tip and says that it’s on doordash to pay us. When explaining to the employee that I had to drive 30 minutes for 3 dollars he said he didn’t care that was on you for accepting the order. Door dash now has a pay base on hourly plus tips so if you use that you can’t see the amount of money you make for the order until finished. The employee then got extremely rude and then proceeds to scream at me saying we don’t tip we don’t tip. How will you use a place that is based on pay and not tip don’t every shop here the employee are terrible and scream and hang up on you.
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October 2023 by Donna Schutz
The store manager was very helpful and went the extra mile in replacing a car battery. Very happy with the experience.
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September 2023 by James Pessin
Dennis helped me get the right bulb for my headlight, installed, done within 8 minutes. Great helpful location!
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September 2023 by Semih Coskan
Cashier Dennis is idiot .I try to wranty exchange to part .first he said u can't do it online part return here than I said yes I can .after my words he said this part defaults your mistake. Actually I checked part with other store they not have in stock they accept it part technically have same insue.dennis not ask when u bit part or other questions. Dennis if u don't like work this business just leave from advanceautoparts my experience more than u .this part show fit my truck but this is for old generation also manufacturers used cheap products and sport lines not enough for 3500 but u idiot u can't think all this .
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September 2023 by Jacob Lempinen
Dennis was the man! Walked in right at 7:30, had to get to work, car died at the gas station, got a jump, made it to the store, Dennis got me in and out in 15 minutes with a brand new battery. Forever grateful! Thanks again!
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July 2023 by JD A
I went there for new wiper blades especially since they offer to install. They couldn’t. They didn’t know how to remove the blade on my car. The store was clean and lovely. Both the salesman were untrained and didn’t know what they were doing. I am glad I didn’t but the wiper blades. They were priced $10 more than Amazon
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July 2023 by Lotus Prins
I went there for new wiper blades especially since they offer to install. They couldn’t. They didn’t know how to remove the blade on my car. The store was clean and lovely. Both the salesman were untrained and didn’t know what they were doing. I am glad I didn’t but the wiper blades. They were priced $10 more than Amazon
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July 2023 by Chad Thompson
Advanced Auto Parts sold me windshield wipers that didn't work. When I returned them to the store less than 24 hours later, the employee literally laughed at me and said "you can't return them once they've been installed." I then asked for the store manager, who was just as rude, and initially refused to accept the return.When I told him I was going to file a complaint with corporate, he finally accepted the return. The manager did not apologize for the inconvenience, or express any regret for selling me bad wipers. Instead he abruptly demanded that I show him the receipt, and then angrily processed the transaction without saying a word to me.I have never been treated so rudely in my life, nor had a business so blatantly refuse to stand by it's own product. I will never be going back to Advanced Auto Parts again.
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July 2023 by JT Tomaszewski
Stopped in Sunday. Denis was great - he provided insight and guidance for my VW. Double checked references and provided recommendations.
