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March 2023 by Emma S.
Imagine yourself looking up for the hours the bank open and you drive all the way Then you just find it's close 30 minutes before the schedule given in the website Any way very poor costumer service I would give less than one star if I could
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December 2022 by Kate K
Banker Sabi Kadari does a terrible job and cannot help sort out problems. I do not recommend this branch!!!
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November 2022 by Vera A.
Went to change my last name and it took forever to wait for banker. Make an appointment with banker before going there. All people came behind me had an appointment and went first. I wish I knew this.
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July 2022 by Chris Isley
They only had 3 banking specialists and 2 of them called off. I had an appointment with one of them, but since he called off, I wasted my time going all the way out there. I’d recommend notifying those who made online appointments and having a more systematic way of contacting other nearby banks for accommodating customers.The bank teller was very helpful and compassionate. She made an effort to help us.
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July 2022 by Michelle Walsh
Tracey is the most helpful person! She was attentive and kind. Even with such a busy location - she was determined to make sure I was taken care of when I asked her if she could help me out on such short notice.
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May 2022 by Tijo Jose
All I needed was to get something notarized. I waited for 30 minutes with a long line of other customers, because the tellers were having some random personal conversation.I left the bank, went to the BofA across the street, got my papers notarized, and drove home all in under 10 minutes.It’s pathetic for a bank to have such slow service. Most people have schedules to keep and can’t afford to waste 30 minutes listening to tellers whine about their personal lives.
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April 2022 by Tia Dee
No customers in facility and the person behind the desk could not even help me she said oh I have appt coming in in 5 min. So she refused to help with adding a spouse to a 20 yr old acct. the other person working was busy talking with a co worker! Why is this branch even open. It isn’t to help customers
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December 2021 by Lina David
Branch manager Stella is outstanding with her customer services skills. She is quick at taking care of all concerns. She cares about her customers and goes above and beyond to make things right. I have many chase branches near me but I prefer to drive 45 minutes to come here. Thank you Stella!
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November 2021 by Amjad Quadri
Horrible customer service. They don't pick up there phone. They have you make an appointment a don't honor the time you come for an appointment.They used to have good staff and employees but they no longer do. Those employees now don't want to work and don't care about customers.
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November 2021 by David F.
They got rid of business teller line. There is never enough tellers. Nobody there to greet and answer questions. They charge to deposit cash a crazy rate! Require an ID to deposit $100 in your own account.
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June 2021 by Maxim Yakuba
I like this branch. No problems so far. I had a quick chat with the teller Fadi. Very attentive and positive energy. 5 stars.
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May 2021 by George William
I always go to this branch, has the best customer service .
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May 2021 by Allan Memic
They never answer the phone nor can you make an appointment when u need something. If you're too busy hire more people
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April 2021 by baqthiar khan
Marko Montalvo is the best personal banker I saw at this location.I recommend if anyone has any personal banker-related work to consult with him.He is very professional and great customer skills. Bottom line he knows what he is doing.Keep up the good work!!
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January 2021 by Krys
CHUCK CHERRY IS THE MAN!!!!!!!!I had a money order 6 weeks ago at a diff bank issued to me and of course the company i paid are claiming they didn't receive no check .i went to a teller and lady said she couldn't help me find the check if i didn't have the check number , which i didn't .Chuck took me into his cubicle he made a phone call 10 mins later I got the copy of the cleared check . . HE HAS GREAT KNOWLEDGE .!!!
