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“5 stars for Damian at online order pickup helped me with an exchange. Super friendly. Polite, knowledgeable. This individual fully understands great customer service. I do reccomend shopping here for the good service and protection plans!”
“I have been fortunate to have all the requests I have had from GMW and they have always professionally solved the repairs that my devices have required for 7 years and I am satisfied with the professional services that this company offers.”
“I was very satisfied with the service I received today. My sales person Hafeez was very patient and answered all my questions without rushing. I walked out with a new washing machine.”
“My daughter accidentally shattered the screen on her phone and I searched out on yelp. I came across great reviews and decided to go in. The service guy was nice, professional and quick. He did a great job fixing the phone and the price was reasonable.”
10AM - 9PM
5425 Touhy Ave, Skokie
Computers
“Great service! I ordered 3- 32 inch Monitors on the App and was able to pick them up in 15 minutes. They even brought them out to my car. I never had to leave the drivers seat.”
“Since 2007 I’ve been client with Chat Tech Solutions, very professional customer service, Always there when you need them. I used them for my IT, Computer & Website technical support and always have a great experience. Highly recommend”
“I had a minor issue that actually resolved itself. But I didn't know that as I was about to leave the country for two months and panicked about the issue. I took it here and they quickly figured out that nothing was wrong. And they didn't even charge me the diagnostic charge for their time. That is good honest service.”
“Staff was friendly. And very helpful. I was lookin for a laptop for my elderly resident at work and the gentleman tqlhat helped I didn't get his name but was kind and patient”
“First purchase. Item is unobtainium. Nowhere else in the country has any in stock and they were selling cheaper than I've ever seen it. I had to read over it several times to make sure I wasn't imagining things. This was around 8pm Eastern time. Within 30 minutes I get an email the order has shipped. That immediately raised some red flags. They didn't provide a tracking number but I checked the Fedex app and sure enough a label was created.I know there's a lot of negative reviews and this probably looks like a fake one but if you see my other reviews I am no stranger to writing really scathing 1 star reviews when it's warranted. I think I see what the problem is here. For starters, they're drop shipping. At least they did with my order. Less control over order fulfillment. And someone else brought up that they are requiring signature. On my order, they wrote in the address line 2 space "Signature Required" but they didn't actually select that option for the shipment. It was delivered, like practically all online orders, without a signature despite it saying signature required on the label. I don't know what they're trying to do with that. Maybe get signature service without paying for it but either way, there may be some truth to those other reviews.Posted July 2022. No customer service was required. Everything is subject to change without notice. Using a virtual card with auto locking feature isn't a bad idea given the iffy reviews but I'd order again.”
8:30AM - 5:30PM
300 Wainwright Dr, Northbrook
Computers
“I ordered a replacement subwoofer for my surround sound system. Works perfectly and shipping was pretty fast. My only complaint is the lack of communication associated with shipping.”
“Literally walked in and told him whats wrong w my phone because the screen was completely broken and I lost the touchscreen effect. I kid you not I went to the gas station across the street and came back and waited a few more mins and it was done. It was a total of 15-20 mins!!!!!! Highly Recommend!!!!!!!!”
“My faithful Lenovo Think Pad laptop crashed last month and it crashed hard and without warning. I initially worked with Lenovo tech support, which only complicated the process of restoring my files and repairing the hard drive. My next stop was Computer Drive, an authorized Lenovo repair center. Although the process was slow and painstaking, Carlos, an amazing technician, was able to bring my laptop back to life. He resolved every issue and provided good coaching and encouragement for me, an admitted tech dinosaur. I'll reach out to Carlos for assistance when it comes time to modernize and purchase a new model, he really earned my trust.”
Computers
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Computers
“My IT supporter Daniel resolved my issues for 3 separate events. He was calm, optimistic and determined to stay the course until my computer was up and running. I depend on my computer for work and when I can't use it efficiently, it rocks my work world. Daniel's calm and optimistic demeanor was just what I needed. Thanks so much for Daniel!!”