The Costco Vision Center in Niles provides excellent optical services and customer care. Reviews consistently describe the staff as friendly, knowledgeable, helpful, and pleasant. The optometrist is noted as knowledgeable and friendly. Customers report wonderful and great experiences, citing stellar and excellent customer service. Staff members are highlighted for being engaging, informative, and very helpful in selecting frames and lenses, with knowledge of product features and upcoming sales. The overall sentiment is highly positive, with customers stating they are back on track with their vision and feel a sense of relief. Many express intent to return, calling the team the best in the business. The experience contributes to the high value placed on the Costco membership itself, which is praised for its return policy and overall savings. The optical center is a recommended destination for eyewear needs within the broader, well-regarded warehouse club.
Good service, good prices, easy process! Excellent experience
September 2023
Great choices, great prices and I am a supporter of the way they treat their employees. Keep up the good work!!
February 2023
I had a wonderful experience at the Niles Costco. The optometrist is Knowledgable and friendly and helpful. She is going to be my new optometrist going forward
