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December 2023 by vipin william
Poor service. , pharmacist doesn’t know how to handle , I was waited almost 45 mins for medication. They told me 15 mins
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October 2023 by Tamara Verdin
10/10 this is the best CVS location in a 20 miles radius! The pharmacy staff is kind and knowledgeable, always eager to help and compassionate towards the patients. I was fortunate enough to be helped by Ms Soumya and Mr Saad, who found a very rate type of insulin that no other pharmacy had in stock. I was terrified and felt hopeless but not only did they honor the prescription but also advised on how to order next time ahead of time so that there are no gaps in our insulin coverage. I am incredibly grateful and will never forget their act of kindness that ultimately saved a life. Million times Thank you!!!! I will never forget what you did for my family!
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September 2023 by Frances Nance
Nuzhat in the pharmacy is outstanding, friendly, and has great customer service skills.Always pops her face up from whatever she is doing to greet me by name, makes me feel welcome in the store. Thank you Nuzhat for all you do.
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August 2023 by Dennis Joel Rivera
Just went to this CVS location for the very first time and I would have to say that not only is the store in top notch shape the customer service is by far the best, Sandra from the moment I walked in greeted me with a big smile and was quick to offer her assistance to help me find what I was looking for she even walked me over and offered a recommendation which was great . Sandra is a big asset to CVS thanks to her services and great customer service I would make this my CVS pharmacy to go .
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May 2023 by Mackenzie Shawl
One of the staff here was rude. especially the Indian woman, who I think is the pharmacist. I came around closing which honestly was my bad. But they were the only pharmacy that had my medication in stock and I was in a lot of pain. And I was being questioned and yelled at. Extremely rude and unprofessional. Don’t be a pharmacist in retail if you don’t know how to treat customers.Customers are better off going to the pharmacy on Dempster street. the staff is super nice there and accommodating.
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May 2023 by Ashoor Dinkha
The service in this store is great.. specially Robert (a person working there) he’s very polite and helping the customers… he answered my questions and help me to find my items in the store… thank you Robert and thank you CVS at this location for serving our community in Niles and Morton Grove…thank you for your service..
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April 2023 by Lisa N.
Horrible customer service. I went in on a Saturday at 10;30AM. Put a bunch of items (mostly sale items) into my cart. I went to check out at the self check out and realized all the advertised sale items were full price. I rang for help waited about 3-4 minutes but no one came to the self checkout flashing light or announcement via the self heck out register that "a customer needs service". So I flagged a stocker down and asked for help. He explained the pricing was correct because all the yellow sale ticket that were posted in the store were for a sale that didn't start until Sunday. THE NEXT DAY! . Then why? Are the sale signs up the morning before?!? The gentleman that was helping me was just a stocker, and he said just go up to the cashier and they'll give you the sale price. So I walked up to the cashier and she explained to me that oh yes, they put the sales signs up for 24 hours before the sale and people usually don't complain about playing full price. Plus!...there is a small typed font in the top right corner that has the sale window. But yes, it is so small that unless you have a magnifying glass you can't read it. (Maybe it should be as large as the sale price!). Thus, I will have to pay full price. And... I (the customer) shouldn't complain, because management knows this is how it goes and they're okay with the process. I just walked out of the store. Moral of the story. Don't shop here.
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April 2023 by Evan M.
Went in for passport pictures. The guy who took them was very nice and patient. The person who rang us out was really nice as well.
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April 2023 by Rick Baker
Great experience dealing with 2 pharmacists on the phone (a woman and later a man) as I was trying to locate a now hard-to-find version of a med. They listened well, really understood what I wanted and worked to provide it. Great suggestions, attention to detail, communication and followup (which is where many really tend to drop the ball). Very impressed.
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April 2023 by Reshma Vyas
Yunus is an excellent human being and shopping in that location makes you feel good. Yunus is an asset to CVS.
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February 2023 by david millman
clean store. always in stock. employees always available. people at register knowledgeable and easily solve a problem. manager always available. pharmacy the same . never a problem.
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February 2023 by Amin Jewa
I just there pick up my son medicine the lady in pharmacy. She is the south Indian lady. There’s too much attitude problem. I tell her my English is not good. Can you help me she don’t give me the response and after lotto five time I request for please help then she call someone and it’s not one time she always doing like that. I don’t know the name please 14 February 7:50 PM Tuesday south Indian lady
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February 2023 by Mama L.
Best store ever! Ms Gillian is wonderful! Love this store! Thank you for making my day!!!
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January 2023 by Carrie M.
WORST PHARMACY EVER! Our insurance changed and now we have to go to CVS. I have tried to fill a script 7 times and EVERY TIME there is an issue. This past time, they couldn't find the script the doctor sent in. They are always rude. It's never their fault and they are extremely lazy. I asked if another CVS pharmacy had what they didn't have and they told me to call around instead of looking at their screen to tell me who had it.
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December 2022 by Jazmin R.
Yunus is RUDE AS HELL. YELLING AND SCREAMING for no reason. If I'm telling you I HAVE EXTRABUCKS TO USE, don't tell me it's not coming out on self check & give me attitude. Do your job and just help me! I know I have them and they're ready to be used. Don't like your job?! CHANGE IT. & while you at it, change THE ATTITUDE TOO