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June 2024 by nonnisark grendzinski
Very friendly and did not try to push unnecessary services. VERY happy about that. Don’t like the feeling that they’re out to get every dime out of you. Ready to rip you off the moment you walk in the door.. That was not the case here and I’m very pleased about that
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June 2024 by Foley Family (The Foleys)
I was there for an oil change and safety check. I was told I had problems with my battery and a loose part in my suspension and would cost almost 1k to fix. I was surprised since my car only has 38k miles on it. I took it to another mechanic who told me there was nothing wrong with my suspension and all I needed was to clean the cable on my battery. Thank god I know my car. Rip off???
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June 2024 by Katlin Clemons
I recently made an appointment knowing my car needed a lot of work. Rich provided amazing customer and kept me updated on all the work needed. My car now runs better than when I bought it new! I’ll be back for tires!
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May 2024 by Charles Mfula
The technician was very professional. He told me what was needed to be done and how long it would take.
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May 2024 by Judy P
I brought my car in multiple times at this location and everyone is extremely knowledgeable, friendly, and provides excellent customer service. You guys ROCK!
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May 2024 by Zafar Khan
I recently had the pleasure of visiting Firestone for some maintenance on my vehicle, and I must say, the experience was nothing short of exceptional, all thanks to Matt.
From the moment I stepped into the establishment, Matt greeted me with a warm smile and a genuine eagerness to assist. His professionalism and knowledge were immediately evident as he patiently listened to my concerns regarding my car.
Matt's attention to detail was truly impressive. He took the time to thoroughly explain the recommended services and provided valuable insights into the maintenance needs of my vehicle. His expertise instilled confidence in me, knowing that my car was in capable hands.
Throughout the service process, Matt ensured clear communication every step of the way. He kept me informed about the progress and any unexpected findings, allowing me to make informed decisions regarding my vehicle's care.
What truly sets Matt apart is his commitment to customer satisfaction. He went above and beyond to accommodate my schedule and preferences, making the entire experience convenient and stress-free.
Thanks to Matt's dedication and professionalism, my car is running smoothly, and I couldn't be happier with the service I received at Firestone. I highly recommend Matt to anyone in need of automotive assistance. His passion for his work and genuine care for customers make him an invaluable asset to the Firestone team.
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April 2024 by Bill Tuma
Great experience multiple times. Very easy to work with & they go the extra mile to answer questions over the phone before coming in. They set appointments & do the work when they say they will.
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April 2024 by Melissa Peshek
Person who helped us explained everything well as to what we needed to have fixed.
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April 2024 by MJ BaMaung
Got an oil change on Saturday March 23, 2024 at 5pm, that was all fine, but the mechanic that was working under it did not put the undercarriage engine splash gaurd back on properly, was driving long distance across 700 miles and the front just came out, surprisingly back screws were fine, hence why in the photo you see it hanging. Very dissapointed, will not be coming back here. Do not come here unless you want the mechanic to not properly put your car back together. Waste of $106.
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April 2024 by Chris
They listened to why I was there and didn't add any fluff. They were able to take me in - same-day as long as I dropped off for a few hours on the alignment. The alignment was performed well. The only thing that could be beneficial would be a cleaning of the bathroom. It didn't bother me too much, but I would have liked something cleaner for the wife and kids. Thank you!
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March 2024 by Faded 2x
DO NOT COME HERE FOR AN OIL CHANGE!!!!!!!!!! They do not know what they are doing. Take your time and money somewhere else. Their mistakes will land you at the mechanic!!!!
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March 2024 by Elena Hana
Do not ever come here for an oil change. They do not know what they are doing. I unfortunately brought my car in for an oil change about a month ago. My oil filter was improperly installed, they installed it without the center element. This caused my car to have low oil pressure, leak oil and could cause future engine problems. Their mistakes costed me 700 dollars at the mechanic!!!!!!! Save your time and take your money somewhere else.
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March 2024 by Chamoun David
Decent place just make sure you know your stuff
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January 2024 by Lynne Santiago
EXCELLENT SERVICE !!!VERY APPROACHABLE, PROFESSIONAL STAFF!!!THANK YOU!!! THUMBS UP FOR ? YOU
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December 2023 by Richard Tomoleoni
They are professionals in every sense of the word.
