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July 2024 by Frances Calvacca
I always shop at JC Penny, the sales on the best of merchandise.
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July 2024 by Ronald Edmond
Well have fun inside Tacoma Mall fairy god not just half empty ?
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July 2024 by Jenny Patino
Very por quality on jewerly. And customer service. send five times it least one or two weeks and it turns black again
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July 2024 by Bandana Gaire
I like this store.
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June 2024 by J-Fluencer Quests
Love looking for clothes heavily discounted
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June 2024 by Shan Rattani
Jewelry Department provides worst customer service, denied my return just because they didn’t want to do it even though I provided a receipt for it
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June 2024 by Arturo Vazquez
Great store
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June 2024 by Pedro Diaz Cortez
JCPenney portraits
WE DO NOT RECOMMEND YOU PURCHASE THE SERVICES
The worst decision we could have made for a special photo session that we needed to have and it turned out to be a failure, because the service is very expensive and bad by the way, apart from the fact that they do not have furniture to accommodate the clients within the session, much less imagination on the part of the staff to accommodate customers
They have almost no funds for a special occasion only the few they offer
Apart from the fact that the service is very expensive
Why did they charge us almost $300 for a session that gave us digital photos and only 1 CANVAS photo?
First they do the photo session, wasting your time, and then they rob you with the packages they offer.
That was a mockery on the part of JCPENNEY portraits
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April 2024 by N Ali
I am very glad to have a place to go in to and shop versus online shopping. I am still someone who needs to see the quality of an item rather than take a gamble with it online esp for size purposes, only to then go back and return. Anyways, surprisingly, the Ladies department has some really nice professional/outing wear now. The fabric, colors and prints are very stylish and priced well! The Jewelry/accessories section is good also.
I took away 3 stars for two main reasons. They need to hire more people or hire people who can work their old register systems faster. Also, the 2nd floor is creepy. They need to fix the roofs that make it seem like they are leaking right on to the kids section. Yuck! The kids section is empty but stuff on the floor everywhere! Boys section has a limited amount of clothes to choose from. It is so empty. I know those are old buildings and profits are not there. Then they need to bring the kids section down somehow. Whatever it is, the conditions of the 2nd floor are deplorable!
So yes, I do recommend JC Penny Golf Mill for women's clothing and accessories. Men's department is okay. They need to get rid of the back side of the loads of Men's stuff that has been there forever and bring down kids section. They will see their sales rise once they add a new, fresh and stylish kids section!
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March 2024 by G C
I went to the Salon to have a haircut. The hair stylist understood the hair style I preferred. She asked questions and we both agreed on the proper haircut. She was very professional and stayed focused. I liked the results. Other places do not take in consideration your opinion and leads to an undesirable haircut. And very expensive. And there are always cute and useful things you can buy for less.
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February 2024 by Merle Newlon
Great sales on Presidents day.
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February 2024 by Sandra Dee
Got my hair done the ladies was really nice and they did a awesome ? job thanks so much nice cut nice color ? very pleased and it was affordable
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February 2024 by A E
I went there today 2/3/24 and the lady in the jewelry gave us a terrible attitude very disappointed Hispanic lady
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January 2024 by F Ha
Greatest selection Greatest variety and greatest staff. U can actually talk to an associate there!!!!!
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January 2024 by Bill Daker
There is no reason for its existence.
