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February 2024 by Merle Newlon
Great sales on Presidents day.
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February 2024 by Sandra Dee
Got my hair done the ladies was really nice and they did a awesome ? job thanks so much nice cut nice color ? very pleased and it was affordable
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February 2024 by A E
I went there today 2/3/24 and the lady in the jewelry gave us a terrible attitude very disappointed Hispanic lady
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January 2024 by F Ha
Greatest selection Greatest variety and greatest staff. U can actually talk to an associate there!!!!!
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January 2024 by Bill Daker
There is no reason for its existence.
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January 2024 by Roberto Russo
The store is nearly empty, so please consider making your merchandise more appealing to shoppers. I suggest offering a sale with below-average prices compared from all JCPenney. By doing so, you are likely to attract more buyers and increase your sales
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January 2024 by K Raye
Public wi-fi is non-existent.
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January 2024 by Zachery Martin
Pricey and well didn't have much
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December 2023 by Aqsa noor
Jc penny is good mall it has different stores like ross ulta target food court not Many people come to this mall as I see very less people now days but frm years I see thanking sale n coupons that attract many customers to run jc penny we all should make this mall a very bsy so guys do visit this place and give them good business we don't have to go far mall when u have a big mall.
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November 2023 by Yelena Keselman
Customer service was good, but store wasn't organized.
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October 2023 by Jessica Cholewa
Update: There's a decent amount of winter jackets to choose from even with the store renovations in progress. The juniors section used to be more plentiful, but is lacking legging options whereas this used to be my go-to place for them. Would be nice if the clearance shelves upstairs were organized as the baby clothes were in piles to rummage through which made for a frustrating shopping experience. Upon making a return I had to go to the furthest register in the men's section, the only register to do returns at instead of right next to the door for easy access. Lastly, I had asked an associate in the ladies section if she worked there as her name tag was not visible and I didn't want to assume, she said yes and gave me attitude with an up and down body check. Her approach was very unwelcoming as if I was bothering her and the customer service could be improved.P.S. Love the Christmas stuff upstairs!
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September 2023 by Patricia Grandt
Store was so hot I had sweat pouring down my face. No soap in dispensers in the bathroom. One escalator out of service. Areas corded off on first floor. Sorry sad selection of plus size dresses.Store has gone downhill, very sad to see it like this. It was always one of my favorite.
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September 2023 by Bobby T
I like their selection of men's casual clothing and great prices. Check them out.
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July 2023 by Nima Jahedi
They do not explain their return policy and it’s not written on the receipt. Brought back a new item never used. Offering me 12 bucks in store credit when I paid 68. Try not to get robbed. Even manager accepted its stealing since they sell same item back 68.In response JCPenny sent a link to return policy. Since it is not explained on the receipt maybe they should make it a requirement for shoppers to read it before shopping. It’s convenient to take people’s money, screw them and then hope most people just take the loss when return. That’s predatory business practices. Be upfront and explain the policies. Shoppers should not be responsible to go to a long k to read about it and learn.
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July 2023 by Zee J.
JCPenney has the worst customer service (actually no customer service) when trying to speak to someone on the phone the phone just rings off the hook there must be no associates on the floor and supervisor Dena was no where to be found keep it up JCPenney and your on borrowed time