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July 2024 by Regina Gibson
Large selections of merchandise at a decent price clean, beautiful displays.
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July 2024 by David Simm “David Simm Photography”
Quick good service, friendly and affordable, 90day warranty on repairs.
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May 2024 by Sama Z
The worst employees I have seen in my life there !!! Service ?
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May 2024 by Nicolas LV
Restroom dirty many staff size mixed,cashier very slow.,
worst Marshall ever
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May 2024 by Jennifer
Line is always way too long.
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May 2024 by Karolina 46
Had a very weird experience here. Came in around 8:50pm and the store closes at 9:30pm. I went to look at the cosmetic section and everything I touched/picked up the employee would follow me around and tell me to put it back where I got it from, which was weird to me because I wasn’t misplacing it to begin with. Then a few minutes passed by and the employee found a disorganized section that she supposedly just fixed and asked me if I disorganized it ? When I told her I wasn’t even in that section she looked at me like I was lying and kept saying “ I just fixed this, how many times do I need to re fix this, it’s time to go home I want to go home”. I told her there is other customers in the store not just me, and she kept repeating how she wants to home and telling me to basically stop touching stuff because she doesn’t want to fix it anymore. I’m sorry but maybe you shouldn’t work at Marshall’s ,especially at night if you can’t even let your costumers shop it peace because you are too scared that we are going to move something around that you just fixed right before closing and your going to keep complaining that you want to go home every 2 minutes. This was my first time at this location and don’t plan on coming back. Here is the employee , strong accent might of been Russian.
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April 2024 by sarah N
we are waiting while two talking without charging us . They are lazy worker
Nothing on that store to buy any more
Sorry just old style and messy store
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March 2024 by Gilda Musquiz
Clean and Organized !!
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March 2024 by Lana Danovich
I had terrible experience with this Marshalls in Niles. Tried to return merchandise, which wasn't ever open. Associate check it and said, it's incorrect item, and I have to return it in store where it was originally bought. I asked for manager. Manager by name Ivona, came and refused to return it, cuz item is not found in the system. It's not my fault, it's not in their system, but it is not incorrect item, as they said. I had issues like that with this manager before, she even dare to call customers scammers . Imagine that! It is unacceptable, disrespectful, unprofessional and rude!!! She should be fired, I saw her yelling at other customers before. Besides, she should manage her store better. Store is messy, a lot of items displayst, floor by cosmetic area filthy, fitting rooms are dusty, bathroom the same thing. Thrift store like Goodwill better organized. I was in this Marshalls before like 2 months ago, and saw pajamas on the hunger, with the sleeve ripped off. And that pajamas set still there when i came again, not even for discount price! That store definitely needs a better manager than Ivona. All she care to boss around customers. I would rather go to Mount prospect Marshalls, staff are much more friendly there. I highly recommend to change the manager and make Niles Marshalls a better place ! Please!
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February 2024 by Bustajoint Nflex
Honestly, this is the best Marshalls in the Chicago land area so far because like the ones by Harwood heights is so gross like actually. So it's nice because then I can go here and then do grocery shopping
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February 2024 by Aleksandar Georgiev
Well... good
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December 2023 by Peaches Washington
One of my favorites
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December 2023 by Leslie Rush
Always full of inventory. Helpful employees.
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October 2023 by Tara Prabhakar
Awesome collections
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October 2023 by C M
Great finds, especially the pet section.
