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January 2024 by Dan M.
No longer Northshore Motor Works. It is now a typical Meineke chain garage that overcharges for parts and labor. They will try to con you into paying for things you don't need. Do yourself a favor and stay away from these crooks.
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January 2024 by Daniel P.
These guys are liars. I took my car in for a Rear differential Fluid Leak. That is at the back of the car, between the rear wheels, underneath. It needed a seal and gasket replaced. That's all; 2.5-hour job. But of course, they tell me that underneath the seal, the bushing is loose (which it was) and that if they try to replace the seal, then that bushing will "break off" and also need to be replaced...and what do you know...that's another 6-hour job. Moreover...the mechanic Jesus is literally yelling at me that I HAVE TO get the bushing replaced. It MUST be done. He's demanding that I get the parts from Cadillac, bring them back, and he'll do the 6-hour job. LOL. Ok Jesus...I'll get right on that ASAP. I tell him and Jesse (the manager) that I'll need to get second opinion...and what do you know...the next repair shop I take it to puts it up on the lift and replaces the seal and gasket...and miraculously...the bushing is still intact. Everything is fine. It must have been divine intervention...either that or these "professionals" scare tactics just don't work. Take your car elsewhere!
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December 2023 by B C.
Best customer service! Jesse and his crew are top-notch - super trustworthy and I highly recommend them.
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December 2023 by Alexander Cikanek
Unbelievably helpful group of workers. I’ve been taken for a “ride for” with other mechanics and overcharged, but not this place. If you need a place to go don’t hesitate and head over to this shop
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December 2023 by Abraham Molina
The best customer service i have seen in over 15 years. Great people skills. Knows what they are doing and very respectful. Gets to the point and dont play around like other auto shops. Thank you jessi and team
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November 2023 by Maggie Clines
TRUST this place. Jessi and his team are the best of the best and will not overcharge you. Fair and reliable and have already recommended them highly to my family. Had two neighbors recommend them and I am beyond pleased. This is the only place I will trust from now on!!!!!! ?Service: Auto maintenance
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November 2023 by Dany Rojas
Came in for an oil change, Jessi took real good care of me, super friendly and professional. I'll definitely be coming back. 10/10 service.Service: Oil change
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November 2023 by Michael R
Jessi and his team provided exceptional service. Jessi and his team also made good on their Veteran's day promotion as well. Highly recommend.Service: Oil change
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November 2023 by Yosef Perlow
Amazing experience!! Jessi and his team did an amazing job on my vehicle and I was able to get my car fixed and get ready for the winter. Highly recommended!!Service: Electrical repair
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October 2023 by James Hudson
TL;DR - They couldn't fix my main problem but they tried to upsell me on other things like $900 for tires.A few weeks ago my car was having issues running. The engine would randomly stall while I was driving so I took it to Meineke to get it checked out. I explained that the car would stop running randomly but turn back on shortly after stalling. The manager told me they would give it a free inspection and let me know what the problem was.After a few hours I get a call from the manager and he tells me about a bunch of work the car needs that is unrelated to the reason I brought it in. After he talks about all of these other problems, I asked about the stalling and he just says "yeah I don't know man... there's nothing else I can check. It all seems good on my end." He then tells me about a payment plan for all the other fixes. I respect the honesty, but why would I get all these other things fixed when they couldn't even make my car run? The prices for some of the things were crazy as well. They quoted me over $900 for 4 new tires. Any tire shop will do that for half the price, maybe less, depending on the tires.I ended up taking my car to another mechanic, and they spent a few days with the car to figure out the problem, and it was a cheap fix. Looking back, it seemed like they didn't wanna spend the time at Meineke to diagnose the problem. The free inspection is definitely useful, it's just misleading because it can sometimes be a tactic to upsell. If you do go here, just make sure you do your research before you get any work done because you might be able to save yourself a decent chunk of cash if you look elsewhere.
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October 2023 by Sasha Rudeeq
Terrible price. Change oil for AUDI A7 2012 cost 110$but change for TOYOTA PRIUS 2010 $130 !!!!Guys are you serious? capacity of oil big different but you charge extra, im so disappointed. I’m add documents you can check it. So if your reputation important, check this and let me know dear Maineke Car Center ??p. s. Jessi manager really friendly and nice guy
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October 2023 by Nicole
Jesse and the team at this location are truly amazing! From the warm welcome at the front desk, to Jesse's honest, and approachable way of addressing my car's needs is truly appreciated. From problems large to small, this place is the best! Take your car here if you don't want the run around, and to be treated with the utmost respect.
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October 2023 by ME E
I highly recommend meineke in Niles. Jessi and his staff are amazing for all auto. Jessi helped me with getting my car serviced today with ease and quick service. I shopped around for an alignment in the area and was placed on hold by other places and told they had no time or I would need to wait hours as a walk in. You cannot beat the price at Meineke compared to others in the area.. Jessi and his team have my business and glad they are in the area.
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October 2023 by Camryn Jordyn
Thanks you very much Jesse and his amazing team, very supportive and made the visit an amazing experience. Quick easy and out in no time at all. Outgoing stand up gentlemen. Visit you won’t disappointed.
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October 2023 by Jean Marie D.
I bring all the vehicles in the family here and have never been disappointed!! Jessie and his team make you feel like a friend and not a customer and are willing to go out of their way to help you out!
