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October 2022 by Marlene Azzo
Great customer service all the time! I have banking here for 15+ years! They are the kindest and helpful people.
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September 2020 by george lawson
Worst bank ever cant ever help out with simple things and they just suck so much rather keep my money in a box then trust these people
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July 2020 by Bob Elliott
It pays to use a Local Bank. While those small businesses with major Banks get ignored my nearby Harwood Heights branch gives personal service. Thanks again team.
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May 2020 by Brian Hong
Good and chill service ?
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September 2019 by Danny Bodman
The only ATM nearby is constantly out of service thanks a lot
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January 2018 by David L.
Parkway Bank does not protect you when you use your debit card. A company took $652.00 from me with out delivering the merchandise and Parkway Bank did not find the debit card claim in my favor even though I provided documentation where the merchant admitted he never sent the merchandise. Parkway Bank is completely untrustworthy and I hope you never use this bank.
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September 2017 by Jake F.
What has gone wrong with this bank.Tellers don't care, customer service is terrible, and when you ask the people in the office area they do not give you any answers. And maybe Lydia should get off the phone with her personal business to help me. She talks loud enough on the phone that you know it's personal business. And more recently, my son had a problem with the bank and their fees. It was never explained to him how the fees work and when he was overdrawn the fees were compounded and compounded.I'm done. There are lots of other banks in Niles that would be more than happy to take my money and my three bank accounts and I'm sure provide better customer service
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August 2017 by J J.
I have never had so many problems with a bank. The customer service regarding the tellers is terrible. They never have a smile on their face nor are ever friendly. And when you have a problem, they treat you like your a child instead of answering your question respectfully. I have three accounts with this bank and am going to close them all. I'm tired of being treated so poorly.