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March 2024 by Tyler G.
The management over works the employees and under staffs the stores. The employees are burnt out. They need to consider unionizing the stores and reaching out to other pet chains for the to unionize as well
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February 2024 by Char Gipson
Petsmart is always a great place to shop. They have what we need for our puppy and their staff are always kind.
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February 2024 by Judy Johnsen
Very helpful staff, they can order what you need if they don't have it. Great dog trainer, Crystal, here. She helped me with my dog, training him so he wasn't so reactive to other animals. They have cats for adoption here too.
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February 2024 by Lady Sapphyra
People who work here have attitude problems. Its a basic simple fact. If u dont like working with people then dont work i know every1 has bad days n stuff but dont take it on the customers. Also their animals arent even properly taken care of . To the staff find different jobs if u dont care about the animals or the customers. :)
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February 2024 by Efrain Lara
Julie is the best she does such a great job we loved her ?
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February 2024 by Carlos Gonzalez
Great experience every time .
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February 2024 by Sue C.
Rude staff, very disorganized with adoption information. Not my job attitude. Should have them in the store when no one can show the animals but volunteers. Yet that's stated nk where.
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January 2024 by Em Ridyard
It’s pet smart so the prices are inevitably high. That’s just a chain thing, the register girls are always so cheery and friendly!
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January 2024 by Kim K.
Ashley W is an amazing cat groomer! my 3 love her! She is very intuitive as to what is needed and keeping them calm. My girls look gorgeous with their nails and my fluffy boy looks handsome and smells great after hanging out with Ashley.
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January 2024 by Jessica Cholewa
Always clean and organized, pets and fish are well taken care of here.? ? ?Love the adoption center! ? ?⬛️Animal hospital/groomers inside ✂️*Collar tag maker machine available*
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January 2024 by Kurt Buschmeier
Everything pet you can Imagine. Including vet and grooming.
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December 2023 by Rebecca Kenyon
Very nice staff
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November 2023 by J C
Doors unlocked and other customers shopping but i was not welcomed to shop. Got atitudes by employees for walking into an unlocked open business. Why are your doors open if your asking only certain people to leave. Came back in 10 minutes later when they said they were open to dirty looks from that same worker. I left bought nothing. Way to alienate your customers. Guess ill shop elsewhere.
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October 2023 by Annie V.
The manager and cashier are super rude in this store. They lack communication skills and I can see why this store has the ratings that they have. If I had the ability to pick zero stars I would.
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September 2023 by Sarah D.
Michelle the dog groomer has talent in ways I can’t explain. My dog gets anxious and very mean during his grooms… he’s banned from 3 grooming salons! But Michelle changed our life. Every time she’s his groomer he behaves perfectly and lets her brush him down to the last hair. Great work and she’s very kind and friendly to my Cody and to us!