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August 2024 by Christopher McCarthy
Lazy, lying corporate trolls. How NOT to run a business.
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June 2024 by Brett Taylor
In March 2021 I bought a Shure SLX-D wireless system to use with our Countryman headset microphone. I bought it at Paul Bothners Music in Cape Town, South Africa.
Just over two years later (mid-2023) we were getting noise through the system on this channel and even got noise if we unplugged the microphone from the SLXD1G59 transmitter.
I took the system in to Paul Bothners where it was tested with a different microphone and the same problem persisted, so it was sent to Shure Johannesburg.
After some time they got hold of us and said that there is nothing wrong with the Shure SLX-D wireless system and sent it back to us with some suggestions. When we got it back we tried the various suggestions and found that the problem persisted.
We then took it back to Paul Bothners and they tested it again in store and asked one of their technicians to test it offsite. Both times they found that there was a problem with the Shure SLX-D wireless system and so they sent it back to Shure Johannesburg a second time.
After a while, Shure Johannesburg sent it back saying that there is nothing wrong with it. When it arrived back at Paul Bothners it was then sent on to a different, highly skilled technician who was easily able to reproduce the problem and confirm that the Shure SLX-D wireless system is faulty and that it is SLXD1G59 transmitter specifically and most likely a factory default.
It is unacceptable that we have received such poor service from a company and brand that produces high end, quality products. I find it unbelievable that their technicians have not been able to reproduce the problem.
This has SERIOUSLY shaken my faith in Shure and their products.
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April 2024 by Carlos Rodriguez
If I could give this place zero stars I would. we stopped in on this location to get some photos of our limos parked outside the location because we had their microphones installed in our cars and the security guard not only threatened to fight us but called us racial names I'm a dark Hispanic male and I wanted to defend myself but he threatened to call the police and report us taking photos BEWARE OF THE RACIST SECURITY GUARD HE MIGHT KICK YOU OUT
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February 2024 by OSCAR ET SA GUITARE
??️ I’m a 2 decades of shure microphones professional entertainment manager user and I never experienced any problems in using their great and reliables products.Oh, yes, I’ve got one problem this summer when the mic dropped directly on the grid because of a strong wind on an outside stage performance. (Last picture with a broken capsule)Otherwise I strongly recommend their microphones for pro use on stage and in studio recording environments ??
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February 2024 by Kelvin Enriquez
Very unprofessional DO NOT RECOMMEND THIS COMPANY
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December 2023 by Troy S
I have a pair of costly SE535 in ear monitors and have had them for years . Both stems broke so I sent them in for repair with a credit card to cover the cost. They sent me a brand new pair at no cost. They were long out of warranty ! One of them never made a good connection because the post on the connector was faulty. Again they sent a replacement at no cost ! I own quite a few Shure products and am very happy with great customer service in a world where it is rare to even get a reply.
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June 2021 by Alexis Ochoa
Good very nice
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May 2021 by Rees W Bandley
I have a long and very favorable relationship with Shure Inc. it's very likely that the first microphone that I ever owned was a Shure. There are many of their products that I could say are my favorites, I would have to say that the SM series of mics is the best and most respected the SM 57 and SM 58's are the live music industry standards. They simply have a strong presence everywhere the world over extremely versatile and rugged if you only owned one mic this would be your best choice.A quick word about wireless; the Shure line of wireless products are outstanding performers and very rugged.If you happen to own a 55s from any era congratulations, and don't let go of it, they are gems.
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November 2020 by Clayton Wootton
This facility is not open to the public. EMPLOYEES ONLY
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November 2020 by Khairul A H
Disabled reviews on their product page. So I’ll write here.
> Don’t buy any Bluetooth products from this company. You have been warned.
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August 2020 by Berryblusher berry
The headphones are the the roof. I was always in awe of my friends headphones (that works for Shure actually...hi Carla!!!) and I thought she was just bias but low and behold I’m on my second pair and I can never buy anything else. Sure they are expensive but they are the best!!!!
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July 2020 by Joce Billard
Great company
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January 2020 by Khairul A Hassim
Disabled reviews on their product page. So I’ll write here.> Don’t buy any Bluetooth products from this company. You have been warned.
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November 2019 by humberto aragusuku
Amazing
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November 2019 by Darrell Foster
Awesome