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January 2024 by April L.
Beware, please read! I received an oil change last week and twenty minutes after leaving my oil light comes on. Luckily, I get home and check to find no oil on the dipstick (even though it "appeared" full when they showed me). I called the shop multiple times (over 3hrs) the next morning with no answer. After getting my car towed to the dealership, their inspection confirmed that 3 quarts instead of the required 5 quarts was put in my car, the bolt was over tightened, and the washer was not replaced (required with every oil change). I received no response on my complaint or reimbursement. Plus, I had to rent a car for 2 days while this was resolved. Regardless of where you get your oil changed, always check it when you leave or the next day. Also, keep in mind if the dipstick shows empty, you still may have 1-3 quarts of oil in your car. After visiting several times before, I know better and will not be back!
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December 2023 by Jackie Du
If you're looking for A1 service. This is the spot. Jay, Oscar. And Jair were great ! They offered me a bottle of water from the moment I pulled up. Even offered my kiddos some juice packs! I didn't have to get out of my car. I didn't have to wait hours for service. I was in and out of there within minutes! 5 stars for keeping me in the loop on everything they were doing. They topped off all my fluids, made sure my tires had enough air and they were so transparent about everything they needed to work on. These guys were so professional and efficient! Would definitely come back!
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December 2023 by eliu romero
I recently had my oil change done at this location and I must say it was a fantastic experience! The staff member Isiah was friendly, knowledgeable, and efficient. He not only took care of my oil change but also suggested replacing my air filter, which was greatly appreciated. The service was prompt, and they made sure to explain everything to me. I left feeling confident that my car was in good hands. I highly recommend Isaiah at take 5 for all your automotive needs!
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December 2023 by brenda patterson
This was my first visit to this Take 5 location. We've just moved to Chicago from FL. where I was a repeat customer at Take 5. I got the same excellent service here! My service technician, Junior, did superb job!! With cold temperatures and snow on the way, I needed to make sure that my car - which has never been through a midwestern winter - was ready. Junior talked to me about what needed to be done, answered all my questions, and did the work. When he checked the cabin air filter, he noticed that my glove compartment was missing the parts that held it closed and so I had taped it shut. He volunteered to fix it and he did an amazing job.? I could have chosen a different oil change facility much closer to home, but I'm glad I chose Take 5!
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December 2023 by Chris D'Angelo
Great oil change experience. Oscar was very helpful and Antonio serviced my vehicle quick. The price was good and they topped off all my fluids for free.
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November 2023 by Benjamin Rosen
I was looking for an oil change on my day off. What set Take 5 apart was their ability to provide immediate service. Unlike other places that required appointments with lengthy waiting times or even overnight drop-offs, Take 5 was ready to take my car in without any delay.Even though the final cost was a bit higher ($75 vs $60) the efficiency and convenience made it worth every penny. I was pleasantly surprised to be in and out in just 10 minutes, and I didn't even need to get out of my car. I highly recommend their services to anyone looking for a quick and hassle-free oil change.
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November 2023 by Em
Thank you to D’Andre and Oscar. They helped me check and replace my cabin filter which was so convenient since I didn’t have the tools at home for it and installed the new one for me. I’m really happy they filled up my washer, coolant, power steering and even filled up my tires with air all for free. You definitely get a bang for your buck along with awesome customer service.Services: Air & cabin filter replacement
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November 2023 by Michael West
Had a wonderful first time experience at Take 5 Oil Change in Niles. The team of Adrian, Junior, and Oscar were beyond helpful. Outside of the oil change I came for, they did multiple other inspections of the car, recommended certain replacements (such as air filters) and showed me exactly why they’re recommending it. I highly recommend Take 5 Oil Change in Niles! Grade A service!Services: Air & cabin filter replacement
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November 2023 by Lupita Gonzalez
Wow, I am extremely pleased! I went in to get an oil change, but also asked if they could please do a quick checkup of my car, and Oscar, the manager, was extremely friendly and helpful. I did not know it was the store manager I was speaking to until it was time for checkout. His professionalism and honesty was greatly appreciated, since I have had previous bad experiences at other locations. I will definitely be coming back! Thanks Oscar!! (I recommend asking for him when you arrive!)Service: Oil change
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November 2023 by Jessica Gonzalez
Kristian was a delight! Guided us throughout the whole process & answered all my questions. It’s been a while since I have had my car checked and Kristian & Oscar were great! Definitely will come back here. Thank you guys for a great experience ?Service: Oil change
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November 2023 by Frank Luna
For anyone that want a good service on your vehicle this is the spot. You don't have to get off your vehicle and the service is quick. My had an oil change done with other small perks and dint even took long. Thanks Adrian, Kristian and Cyril thank you for taking care of my car keep up the good work!
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November 2023 by joey Belea
I had such a cool vibe with Oscar the manager! He explained everything about what they were gonna do to my car and he made sure I picked the right thing for my ride. He's completely honest with you, makes you feel the job will be done right. I’ll for sure be coming back here whenever my with my car ✅Service: Air & cabin filter replacement
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October 2023 by stephanie sanchez
I had a professional and amazing experience with manager Oscar. He explained everything detailed about what was gonna be done on my car. Made sure I picked the right option for my vehicle. So respectful and kind. I will definitely come back here to do any future repairs for my car.Services: Tires
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October 2023 by meredith Hodson
Stopped in to this location this morning and was in and out within 10 minutes. I was informed I had a nail in my back tire and that my coolant was extremely low and to get those taken care of sooner than later, which was very helpful as I was not aware of either issue! The 3 that helped me were Kristian, Brandon and Junior - they were extremely nice, quick and helpful(with informing me of the 2 issues!). Will definitely return to this location for future oil changes, and recommend to others!Service: Oil change
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October 2023 by Paloma avina
Went in for an oil change and they were super friendly smiles on their faces and gave me a free cold water. Very patient with me and Junior was super helpful and was being honest with me told me my engine air filter and cabin filter were good until next time. I’m coming back and it was a honest and fast service!!
