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December 2025 by Lisa Piatigorsky
Excellent customer service!! Very pleased with the work done. Highly recommend..
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May 2025 by Glenn Joselane
I had purchased some autographed photos years ago that I had professionally framed. Recently, I decided to sell them, and a collector desired the photos but without the frames.
I didn't want to extricate the photos myself due to their rarity, so I decided to have them removed professionally.
After contacting a number of framing shops by phone, I happened across The Great Frame Up in Niles and spoke with an extraordinary associate named Michael. I told him what I intended to do and sent him photos of the framed autographs. He informed me that they could, indeed, remove the photos.
I walked into the shop and was immediately greeted by both Michael and Maria --- another spectacular employee. Sandy, the owner, also greeted me warmly, and I showed her the framed pieces. She informed me that she could definitely take care of this within the hour. I had other things to do, so I told her I would come back later that day. It worked out perfectly! Really loved Sandy --- she definitely knows her stuff and was just terrific!
When I returned, Sandy was gone for the evening, but Michael and Maria were there. My friend was conversing with Michael, and Maria showed me the photos which were removed expertly. I was delighted! Both Michael and Maria were an absolute joy, and I felt like I was a guest in their home.
Understandably, my situation was rather unusual, but the professional skill necessary to remove the photos was handled with surgical precision and great care.
The extraordinary talent and magnificent customer service provided by Sandy, Michael and Maria at the Niles location set the bar for framing companies. I have had many photos framed over the years from other companies, but this particular Niles shop is far superior to all the others I have been to. Bravo to them!
The store itself is stunningly beautiful. It looks like a professional art gallery, and one of the gorgeous works displayed was actually done by Michael which I think is a brilliant concept! This really shows the framing and artistic virtuosity of the staff to a spectacular level.
I highly recommend the Niles Great Frame Up for everything frame-related. Your photos and art will be given the greatest respect and attention by a staff who really make a difference.
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April 2025 by Marc Siegler
Michael and Maria were extremely helpful in helping me choose a frame. They are artists who are passionate about art and I felt like they were invested in helping me choose the best frame. Would return in the future.
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March 2025 by Bretts Ideas
Sandy and her team are extraordinary people to work with! I’m certainly grateful for their talents and the beautiful framing work that they consistently provide. The sports jerseys and additional pictures exceeded my expectations. Thank you!
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February 2025 by Lindsay Barrett
Sandy does an amazing job framing anything! I've taken in so many different items, and she made them into stunning framed keepsakes.
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January 2025 by Caitlin Fauntleroy
We came in with art to frame and were well guided along the way. It turned out gorgeous. It was a gift and a huge hit.
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December 2024 by Foodie
Great customer service. I'm very happy with how they framed my artwork. Thank you for doing a wonderful job.
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December 2024 by Jill Hoff
Initially came to The Great Frame Up for their fast turn around. The design assistance and the finished product far exceeded my expectations! I will absolutely bring all future business here. Thank you for making my vision come to life.
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November 2024 by rachel shanberg
Sandy has a wonderful eye. So creative in using an old window we had to frame our artwork. Went back to have her reframe a print. Love them.
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November 2024 by Pat Kladis
Love the Great Frame Up! And Sandy is fantastic, I’ve been working with her on a variety of projects for more than 10 years!
Excellent Service!!!
Pat Kladis
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August 2024 by Yosef Bornstein
Professional work
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February 2024 by Silvia Seitan
We used to frame our pictures, paintings, posters in different places until we found The great frame up. From now on this is our favorite framing place because of so many reasons: Sandy and her team are very professional and friendly, have great suggestions. You can find lots of selections , and the place is so beautiful arranged with mixed art. I highly recommend this place, no regrets. Thank you Sandy and your team, Silvia
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January 2024 by Libby Elliott
I have had the opportunity to work with Sandy and her team for years. They have taken my family photos and collected artwork, and created beautiful pieces for my home that also protect them for decades. Today I will be picking up a piece that Sandy has created from repurposed jewelry as I am in the area for the weekend!
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January 2024 by Jennifer Clark
I went out of my way to this store because of the great reviews. I was greeted by Sandy and another woman. I enthusiastically explained that I had come there because Sandy was praised in the reviews. Sandy then ignored me the rest of the time. The other woman who never told me her name “helped” me. She chose one mat, black. And 3 frames. I only got to see other colors/materials because I started rooting through the collection myself. I told her I wanted it more fun, more colorful. I got a quiet nod but no creativity, no artistry, no help. I hoped that if I expressed my dislike of her dark choices and rifled through the racks enough, Sandy-the-great might step in. But she didn’t. I was prepared to spend hundreds of dollars. Right as I was about to finalize an order I wasn’t happy with, I came to my senses and left. I’ve always had my framing done by Artists Frame Service in Lincoln Park and it’s always been fun and playful and creative. I can’t believe the internet almost convinced me to go to this place that is clearly not operated by artists or designers. Go here if you just need a frame but don’t go if you want the frame to be part of the story of your art. Your story will be miserable and that’s what you will think of when you look at your piece.
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January 2024 by Sheri Smith
Totally my go to place for decades. Best price. Service. Stock and most of all RELATIONSHIP. KNOW THY FRAME AS THYSELF ask for SandyFramed well over 100 pieces here
