Ace Hardware of Normal is a locally owned and operated hardware store that is part of the Ace Hardware network of over 5,000 stores worldwide. The store is known for its clean and organized layout, as well as its helpful and knowledgeable staff who provide personalized service to customers. Despite being a small store, it has a wide selection of products, including an impressive collection of nuts, bolts, and fasteners, as well as an expanded grilling department. Customers appreciate the convenience of being able to call the store and speak directly with a staff member who is quick to assist them, often without any wait time. The store is praised for its great shopping experience, with friendly and knowledgeable employees who are always willing to help and provide advice. While customers may pay slightly more than at big-box stores, they value the exceptional service and quality products they receive at Ace Hardware of Normal.
Great ACE store. Very helpful and courteous people. Excellent place to have what you need. If they don't have what you need in stock, they will suggest someplace else local. Highly recommend
January 2026
Friendly employees! Store was clean and well organized. Love how they still treat customers like they are top priority. Still has the small business feel and I love that!
January 2026
I placed a small order online and it was ready when I got to the store.
