Bloomington Normal Automall provides a fast and smooth car buying experience. Customers report friendly and professional service, noting the staff is polite, patient, and not pushy. The process is described as going very smoothly and quickly, with helpful and understanding assistance. Many highlight good prices and a pleasant trade-in experience. Reviews commend the team for being enthusiastic, informative, and going above and beyond to help find the perfect vehicle. Overall, it is recommended as a great place to do business where customers feel well taken care of.