Bratcher Heating & Air Conditioning is a trusted HVAC service provider serving the Peoria, Bloomington, Normal, and Champaign areas for over 30 years. They are committed to providing high-quality service, competitive prices, and unmatched expertise to ensure customer comfort. Customers praise Bratcher for their excellent customer service and dependable technicians. The technicians are described as patient, thorough, knowledgeable, and friendly. They are known for their promptness, clear communication, and ability to quickly diagnose and repair issues, earning customer trust and satisfaction. Recent reviews highlight the company's commitment to customer service. Customers have praised the technicians for their professionalism, efficiency, and willingness to go above and beyond to address their HVAC needs. The company has also demonstrated its dedication to customer satisfaction by waiving labor costs for issues outside of the service contract.
Shout out to Juan for his professionalism and hard work. My furnace and AC both needed inspection after the storm. Grateful for his work and for pointing out the damage done to my AC and getting it running until my new AC can be installed.
September 2026
Service was timely and efficient. He was very polite and explained the parts that needed replacement as well as how efficient my current furnace was working. Appreciate it.
September 2026
Technician was very professional and an expert regarding my AC Unit. He was very knowledgeable, courteous, and thorough.