-
December 2025 by S K
Don’t move in..
Don’t put a deposit down either! Just GO FAR!
Got a 4 bedroom, cuz I could move in faster they said. Ehh, that was the only thing right.
Apartment was FILTHY!
Had to clean it myself! 4 days of cleaning.
Carpet was and is still disgusting and not cleaned.
They thought replacing the living room carpet and stairs was enough. Bedroom carpet is gross, stinks and leaves my clothes with a grease smell.
Bathrooms, ehh, it’s a bathroom. Faucets leak, not cleaned, tooth paste all over from previous tenants. The floors had enough build up from years of whatever, that my swiffer just gave out.
Shower does nothing, no water pressure. Old water fixtures, leaks and drips non stop.
Toilets clog daily.
Swimming pool? When and where? Never could use it.
The fitness center..yeah, none of the equipment works, maybe a few items. Bathroom is disgustingly gross.
There’s a gas grill in the fitness center too!! safe??
No weather proofing in here at all. Heat and A/C went out the windows and doors. $400 power bills!!!
Mini blinds, old ones, torn, broke, didn’t even fit windows we have.
Laundry rooms a freaking joke!!! Always dirty and old machines. The new ones don’t work half the time.
Or people mess with your clothes.Then they ruin clothes!
Thousand of dollars of my own work clothes ruined cuz people just put your clothes in a dryer and ruin your clothes!!
They claim laundry rooms “locked”, it’s not EVER!
People who don’t live here just help themselves to laundry room.
Mail area is a joke as well!
Looking at more than $1,000 lost in their mailroom. People take packages etc…
Then Amazon or UPS says it was signed for by “front office”… then no package. hmmmm
But they claim they have “security cameras”, but my stuff has no view?
Dishwasher doesn’t work half the time.
What are you charging ANYONE $2000 for???
-
October 2025 by Brynna Camejo
I have been a tenant at this property for over a year now. Since Jaclyn started I have noticed a truly positive improvement with how this place has been run. She keeps her word. She works really hard. She has gone above and beyond recently helping us with some maintenance issues we had in the apartment and got them resolved. She genuinely tries and cares about what she does as well as maintaining the property and managing everything. With her running the office it’s has become much more organized and professional. Things are getting fixed and replaced as well as maintained.
-
October 2025 by Chaim Block
Ever since moving into Oak Pointe Apartments there has been amazing approvements every day. They just redid our laundry room and the grounds are upkept thank you
Dealing with staff especially has been seemless and profesional
The renovated apartment, and cusfomer service has been a breath of fresh air!
-
October 2025 by tova heinemann
Overall very happy with my apartment. The property staff are nice and helpful. The one downside was the laundry room, the machines were old and part of the room was being used as storage. I asked Jaclyn about it a couple of weeks ago and she told me it is being redone. I walked in today and the room looks great! All the storage was moved out and new machines were installed with a nice sitting area, it’s a great upgrade.
-
October 2025 by Yosef Braun
We moved in a couple of months ago and couldn’t have been happier! Our apartment is really spacious and the neighborhood is nice and quiet, I highly recommend this place. The maintenance team in particular has been great! I called in a work order and they came within a couple of hours and fixed the issue on the spot. They even went out of their way to help me move in furniture. Antonio and Jake, thank you for everything you do!
-
October 2025 by Vannesa Baker
New management is making great improvements ! We just moved into our newly renovated apartment and cannot be more thrilled with the amenities and finished !
-
May 2025 by Cassandra Harrell
Courteous and friendly I relocated a yr ago from Mississippi and the move has been a total joy
-
May 2025 by Gabriel Tonks
Great place to live, friendly staff. Especially Ahuva very helpful throughout the whole process!
-
May 2025 by Aquarian Goddess
Beautiful units but very expensive !!! Can't believe renting cost 2x as much as a mortgage ... Now & days you're working just live & eat nothing else 🤦🏽♀️🙄
-
September 2024 by Makenzie Williams
Not sure where to even start... This place might have been decent in the past based on older reviews, but don’t let that fool you—this place is a mess now. We lived here over the summer, and there were basically no amenities. The pool was a dirty hole in the ground for most of the season, and they stopped taking care of the lawn and grounds because the owners were supposedly running out of money.
At one point, the dumpster was overflowing into the road, and we could barely drive into the parking lot. Neighbors moved out and left trash and furniture outside for over a month, and Oak Point did nothing about it.
Once you're in, they don't care about you as a tenant. All they want is your rent. The only bright spot is the maintenance guy—he actually cares about the place and the people.
Save yourself the headache and DO NOT MOVE HERE.
-
August 2024 by Sierra Huerta (Awesomechick66)
When I first moved here it was ok, but then we went through 3 different management companies as well as owners, we had many issues with loud people, gunshots yes a fight broke out and someone had a gun thankfully no one got hurt, things have been falling apart. My apartment has had sightings of silverfish. I have heard others getting rats. The place came with broken furniture that they wanted us to keep only for the new owners to throw all of the furniture away after wasting money on a Uhaul to store the broken furniture. Laundry room is always broken! Always have to spend money at a mat instead of using the broken on-site machines. The chlorine levels in the pool always irritate my skin. The gym sucks no one uses it because the machines look sad. Communication sucks between everyone involved. Also the new recent management company is very predatory with their lease! You can’t renew normally the lease just forces you to do so if you don’t want to renew you have to jump through hoops, they make it hard to be released from it as well! DO NOT LIVE HERE if you do not want to waste money and patience.
-
August 2024 by Casey Kendle
DO NOT LIVE HERE!!!! I don’t even know where to begin. During my lease at Oak Point we had switched management at least three times and each time the management has been awful. When we first moved in the apartment REAKED of cat pee and they refused to give us a carpet cleaner to try and fix it. The apartment was falling apart, paint peeling off the ceiling, base boards breaking, shower wall’s literally decaying. Back in September, a month after living there the ceiling in our kitchen started leaking. The floor of our kitchen was flooded and water damage was all over the ceiling. We had reported this to management right after it happened and it was still never fixed before we moved out (11 months later). Their solution was to put a tarp over the roof for 7 months and paint white paint over the water damage covering the ceiling. I did a mold test using samples from the ceiling, and black mold was growing in the ceiling for who knows how long. We also had no working dishwasher the ENTIRE time living there. We were told management will give us a new one but never got back to us. The laundry room is dirty and half of the washers do not work. The plumbing in one of our bathrooms was all messed up and when the toilet was flushed it sounded like the pipes were going to burst through the walls. Reported this to management and they did nothing. Towards the last few months of my lease I had many packages stolen. When I told management about my packages being stolen they told me they would set up a camera in the mail room but that is all they could do. Well I had another package stolen a few weeks later and noticed a camera in the mail room. I asked to watch the footage and they told me that the camera does not work. Our neighbors would be screaming from 5:00 am to 12:00 am everyday and management never got back to the noise complaint I submitted. We also had neighbors who would sleep outside in front of all the other apartments completely out of it. It’s scary when you open you apartment’ door and a man is sleeping right outside of it. This place is literally a joke and so cheap.
-
August 2024 by Tania De Jesus
Non existent office/management. Nonexistent maintenance
-
July 2024 by Aaron Putnam
Management is nonexistent- the office is appointment only and calling during office hours always results in reaching an offsite call center to “pass a message” to the office.
Laundry facility is constantly filthy and half of the machines don’t work. I have also had several items stolen from the laundry room. I contacted the office- rather I contacted the call center, who “passed a message” to the office and said they’d look at camera footage and reach out. They never did and I never actually got ahold of the office.
Maintenance team is usually responsive and the maintenance staff has been very friendly- but if it’s something the on site team can’t fix it will take at least a week. Currently on the 4th day of not having air conditioning during the hottest week of the year so far- the temperature in our unit has not dropped below 80 degrees even at night. The call center is once again “passing a message” to the office. When I asked how to reach the office directly I was told I called the correct number but the office is unavailable. Why post office hours if the office is never available?
When we moved in the manager was very helpful and always available during office hours, she no longer works here and two other managers have come and gone in the duration of our lease. The high staff turnover rate and poor conditions of the facilities are indicative of the kind of company you will be renting from if you live here.
-
June 2024 by Pessie Feldhamer
5/5 stars! I am absolutely thrilled with my experience at Oak Point Apartments! The apartments themselves are truly stunning - modern, clean, and comfortable. The staff have been so helpful, particularly one outstanding team member who went above and beyond to make sure I felt welcome and supported throughout the entire process. Their kindness, knowledge, and dedication are truly impressive. If you're looking for a great place to live, look no further than Oak Point Apartments!
