Car-X Tire & Auto in Normal, IL, is highly praised for its exceptional service and customer care. This locally owned business specializes in oil changes, brakes, tires, and various auto repairs, providing fast, affordable, and reliable service. Customers highlight the respectful and helpful staff, particularly noting the efforts of team members who go above and beyond to assist. One customer shared a story of receiving tire help during a stressful situation, with staff members coordinating to ensure they were back on the road promptly. Reviews consistently emphasize the friendly atmosphere and the commitment to quality service without unnecessary upselling. Customers appreciate that Car-X Tire & Auto does not charge for minor repairs, showcasing their dedication to customer satisfaction. With a reputation built over more than 50 years, Car-X is recognized for its trustworthy automotive service and a supportive team that makes every visit a positive experience. Whether dealing with routine maintenance or unexpected issues, Car-X Tire & Auto is recommended as the go-to place for all auto service needs.
Holly and her team were an extremely knowledgeable kind and efficient group. As a young college student she helped me find the best price and repaired the car quickly. I could not ask for better service and refuse to anyone else.
January 2025
Absolutely amazing service, I talked to Holly on the phone who was super respectful and she helped resolve my issue with my tire. When I came inside I met Lucas and Mike and had a nice conversation while waiting for my car. 10/10 service, 10/10 people, overall greatest experience I’ve ever had while getting my car serviced.
January 2025
Everyone one there was great! Ran over a screw at the mall, stopped there, they got us right in, repaired the tire and didn’t even charge us. Highly recommend them. I will go back for future needs.
