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February 2024 by Sasha Casey
First off my ice cream was barely mixed my wafers were basically still whole wafers i had crunch the stuff up myself then I asked for a dipped waffle cone and was told they did not have any, which was a lie because i watched them dip one after i walked out unprofessional asl 0/10 dont
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February 2024 by S B
The one who called herself the manager and her mom was very rude to me. They don’t seem to care about customer service and treating people right. They seem to be more concern with taking your money and sending you on your way. Very entitled individuals.
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November 2023 by Kristen Grimes
Was just ok.
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November 2023 by gracie skolek
Arrived at 11:10, waited for 20 minutes. Online says open at 11 yet by 11:30 the lights were still off and the door was locked. No sign posted of hour change and no notice online. wouldn’t have drove all the way here if we would have know it would be such a waste. very disappointed.
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November 2023 by Phoenix Bieber
I am currently sitting outside cold stone and it’s 11:22 am and still no one is here to open store. They are supposed to open at 11 and I’ve been here since 11:05. This is not ok I understand a couple minutes past 11am but not almost 30 min later.
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September 2023 by Patricia Lamb
Wow, my first time going to Cold Stone Creamery and it was Fantastic! I had a Turtle Sunday with a little bit of brownie in it and it was awesome. If you have never been, I highly Recommend it!
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August 2023 by Joan Brown
I stop and get some Cold stone whenever I have the opportunity. It is so delicious I have so many flavorful choices to pick from. Love this place. I wish I lived closer and could take some home.
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August 2023 by Bharath Bhushan Kotharu
I just don't understand how a small cup(Like it) of "Thats how I roll" ice cream gets a piece of cake and a big cup(gotta have it) also gets just 1. If I ask them to put extra, they charged me addon Toppin 2 times for 2 additional pieces.Same happened when I took the big box, I ended paying for 6 toppins extra. X(
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July 2023 by Pamela Hendricks
Staff not friendly they try to rush you out, sitting is very limited.Ordered 2 kids small cups with one very small scoop and nothing extra it was $10.50Ice cream doesn't taste good at allWon't be going back
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July 2023 by Ryan Wolland
Prompt service and tasty creations. I'd give five stars but they turn off the ability to order in the app 90 minutes before they close which seems kinda silly in this day and age, especially when they offer perks that can only be redeemed in the app.
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July 2023 by Nathan and Carrie Holliday
Garbage ice cream and overpriced. Plenty of other good places in town like Carle’s, Gene’s, and across the street at Oberweis
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July 2023 by Shila Davis
I always find myself slipping here around closing time and still get amazing service!I don’t ever feel rushed and always end up with the sweetest creations!Tried a recommendation last time I was there and got the strawberry blonde in a milkshake form. Definitely found my new favorite! lol
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June 2023 by R T
Disgusting experience - the owner walks around telling employees to fill less ice-cream in front of customers
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June 2023 by Debra O
About as disappointing as it gets!.Ordered the largest Oreo overload. Two Oreos in it and a few squirts of chocolate. Mostly a vanilla ice cream that to me was tasteless.
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May 2023 by Heather Lamb
Everyone is right in that seating is limited. The ice cream is good and I found the selection to be fine, but I don’t need a wide selection of ice cream. I found the staff to be a little incommunicative and inattentive, especially since this was my first time going there. They just seemed like they wanted to rush me despite being the only customer there.I would go back because it was really quiet when no other customers were there (which was nice), but staff could be a little more friendly and communicative.Can’t really control the price, they have to make money, so I’m not complaining about it. I knew it was pricey going in.
