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February 2024 by Hassan Mohammadi
I enjoy doing business at commerce bank. Great people.
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October 2022 by Paul Kritzmire
We had an issue with a check that was deposited for the wrong amount. I tried calling the St Louis branch where it happened and nothing was done for weeks. Finally called Commerce in Normal and Allison took care of it "Jimmy John Fast!"
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July 2022 by Angel “AJ” Lubeck
Very helpful when I run into math errors.
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June 2022 by Gary
Conveniently located just off College Avenue, with plenty of parking.
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May 2022 by Alexis Manuel
This bank will fine you to death for anything and everything. Tried to close our account after they fined us over $100 for having a balance below $10,000 (which wasn't supposed to happen, they gave us the wrong account type). But the guy failed to close out account fully, so when a subscription got charged to our account (giving us a negative balance) the bank tried to charge us over $100 again! Do not bank with Commerce!
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October 2021 by Evan
It’s been a very good bank to me (excluding international fees, money orders & corporate customer service).
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July 2021 by Bill Millett
Went in this morning, ONLY customer there. Staff strolling around and chatting while I stand at the entrance where the sign says Wait Here for Service. All I want is to make a deposit and leave. Took 10 minutes, no "Good morning", no "Have a nice day". Sorry, but I thought I had accidentally walked into the DMV.
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December 2020 by Leanah L.
We have been very happy with Commerce Bank and their services. They have been very helpful in setting up estate accounts when needed and other banking needs.
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January 2020 by Alex Warren
I have been a costumer of commerce for around 10 years now. I have trusted Commerce for my banking needs and for advisement in those areas. Recently, Commerce gave me a poor deal without warning me or helping me understand what was happening. When I went back to discuss the matter after I found out that I had been given a very poor deal, I was dismissed and given a pay answer. I will be switching banks, hopefully to find a bank that I can trust to deal with me openly and help me understand the process.
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October 2019 by Ronnie Jones
I have enjoyed my many years at Commerce Bank in Bloomington and Normal. I like going into the office and enjoy the excellent Customer Service. The people at Commerce Care!!
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July 2019 by None None
It’s been a very good bank to me (excluding international fees).
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May 2019 by Evan James
It's been a very good bank to me (excluding international fees).
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April 2018 by Nick D.
This is a great bank, especially for students just starting with credit and checking. We got Jeremy Cole as our banker and he has been really helpful in making sure that every aspect of our accounts are in good shape.
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June 2017 by Jeff Longfellow
Great staff, outstanding customer service!
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May 2017 by cynthia pace
This is a terrible Bank very unresponsive poor poor customer service
