Dollar General is a convenient store that offers a wide variety of items, and many customers have positive experiences shopping there. The store is close to home, making it a frequent stop for weekly grocery needs, especially since shoppers often forget items elsewhere. Generally, the store has what customers need, and staff members are a mix of friendly and sometimes rude, likely due to the limited number of employees working at a time. It can be challenging for staff to manage rude customers and maintain a friendly atmosphere. However, there have been some negative experiences. One customer reported an unpleasant interaction with a cashier who was talking about the company's plans to replace human cashiers with self-checkout machines. The cashier made remarks about theft concerns, which made the customer uncomfortable, especially since they were using a self-checkout at the time. During the checkout process, the same customer’s phone died, preventing the use of Apple Pay. The cashier mentioned it would take a long time to cancel the items, which added to the customer’s embarrassment and frustration. Overall, Dollar General is seen as a store doing its best with what it has. While many customers find what they need and appreciate the variety, the staff’s attitude and the shift toward self-checkout can sometimes lead to uncomfortable experiences. Despite these issues, it remains a popular and accessible shopping option for many in the neighborhood.
