Volkswagen of Bloomington Normal
Used CarsHours:
1430 Fort Jesse Rd #104, Normal IL 61761 Hours
About Volkswagen of Bloomington Normal
Volkswagen of Bloomington Normal is dedicated to delivering exceptional service, quality, and a seamless experience for all customers. The staff is fabulous, respectful, and delivers a very friendly customer experience from start to finish. They are knowledgeable, provide clear and honest guidance without pressure, and are a pleasure to talk to. The entire process is smooth, easy, stress-free, and actually enjoyable. The team takes time to understand what customers are looking for, helps find the right vehicle, and is patient while answering all questions. They are fair, easy to talk to, and work to make the deal happen. Communication is very good and inquiries are answered promptly. The follow-up after the sale really stands out, with staff remaining extremely helpful and responsive. They offer a great price and a great experience with no games and no pressure. Customers report it is worth a trip and highly recommend the dealership for anyone in the market for a new or used vehicle, including popular models like the Tiguan, ID.4, and Atlas. Many state they will definitely return for their next vehicle.
Most Recent Reviews
November 2025
We dropped in on a Friday evening after an oil level warning came on an hour into a 4 hour road trip and the VW dealership staff took us in immediately, corrected the oil level, and sent us on our way in under 20 minutes! Absolutely the best and most efficient service we’ve ever had.
August 2025
Great service experience recently.
Kudos to Ian and crew.
May 2025
Eli Guerra was very helpful with my purchase! Very respectful, and delivered very friendly customer experience from start to finish! Eli took time to understand what I was looking for and provided clear and honest guidance without pressure. Entire process was smooth and stress free! Highly recommend!
More Comments(133)
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