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“The men that work here are always so kind and hardworking they take great care of my car. The girls will get this but sometimes it’s kinda scary going into a car workshop alone because… I know nothing about cars… and some people will take advantage of that. These men never do that, they are always offering discounts and making things easy to understand and are kind and patient if I don’t understand something. They are never pushy always just straightforward and thoughtful.”
“My experience with Big Ray's in Normal is Amazing. I remember 4 months ago I stop by because my transmission & regular oil change so Every sense I love this place. Also this morning I dropped my car because My water pump is leaking so bad & 5 hour later I got my car back perfect. So I will like to say that they are awesome & the Price is Great , the best customer service with friendly, with a smile & the most important they know how to do the job. BIG RAY'S The best Car repair in town Normal IL I recommend for Everyone can visit. Also Cody is Friendly & Helpful Guy. I will definitely be going back for any future.Thank you So much.?”
“In and out in a Jiffy ! We were met outside the big door and guided into the lobby by a very polite young man. I was asked what type of oil I would like to be used in my oil change and the process was fast and professional , the facility was clean and modern. . A little pricey for an oil change but I’m sure it was competitive with other places. Would highly recommend !”
“I've been using Team Automotive for years. Top notch service with great technicians. They are honest and reliable with fair prices. Several times I have been charged less than what they quoted because the job went well and easier than expected.”
“I’ve always had a great experience here. I’ve had a crappy car for a while and they always tell me if there’s anything going on with it that needs fixed and are very honest. Today was an extra special experience because I recently lost a close family member and haven’t been able to work but had to get an oil change. I couldn’t afford the new windshield wipers I needed and the man servicing my car paid for them himself and was very, very kind. Always grateful for these men that don’t take advantage of unknowing customers and help them extra when needed.”
“Bairds is such an amazing business. As a struggling mom sometimes you just can't fit an oil change into your budget. This business had a single mom oil change for free. FREE!! Absolutely amazing. I'm so thankful for Baird's and all the ones who worked. Thank you so much, much appreciated.”
“Thank you to tire tech Billy M. He did a great job on my Lexus. I could feel a smoother difference in the handling of my two replaced tires and I also really appreciate the fact that he got me in and out in a timely manner. Great work ?”
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“I was impressed with the clean shop. Prices are good and I'll probably be using your mechanical services. The mechanics I met were very nice.
I'll be back.”