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“I was impressed with the clean shop. Prices are good and I'll probably be using your mechanical services. The mechanics I met were very nice.
I'll be back.”
“My experience with Big Ray's in Normal is Amazing. I remember 4 months ago I stop by because my transmission & regular oil change so Every sense I love this place. Also this morning I dropped my car because My water pump is leaking so bad & 5 hour later I got my car back perfect. So I will like to say that they are awesome & the Price is Great , the best customer service with friendly, with a smile & the most important they know how to do the job. BIG RAY'S The best Car repair in town Normal IL I recommend for Everyone can visit. Also Cody is Friendly & Helpful Guy. I will definitely be going back for any future.Thank you So much.?”
“I had a fantastic experience at Jiffy Lube thanks to Timothy and James! From the moment I arrived, they made sure I was well taken care of and explained everything in a way that was easy to understand. They gave me several helpful maintenance tips without making me feel pressured to buy anything extra, which I really appreciated.
It’s refreshing to find a place that’s honest and focused on taking care of their customers instead of upselling unnecessary services. The shop was clean, comfortable, and welcoming, and both Timothy and James were professional, friendly, and approachable throughout my visit.
Customer service like this is hard to find these days. Thank you both for making my oil change quick, stress-free, and genuinely pleasant. I’ll definitely be coming back and recommending this location to others!
I actually went back a 2’d time.
I can’t say enough good things about this place! They take great care of me every time I come in. Everyone is welcoming, respectful, and gets straight to work. I completely trust them and won’t take my vehicle anywhere else.
They recently replaced my serpentine belt, and as always, the service was quick, honest, and affordable. Tim is my go to guy! I really appreciate that they never try to upsell me or pressure me into repairs I don’t need or can’t afford. They explain everything clearly and genuinely care about their customers.
If you’re looking for a trustworthy, affordable shop with great customer service, I highly recommend them!”
“I've been using Team Automotive for years. Top notch service with great technicians. They are honest and reliable with fair prices. Several times I have been charged less than what they quoted because the job went well and easier than expected.”
“I’ve always had a great experience here. I’ve had a crappy car for a while and they always tell me if there’s anything going on with it that needs fixed and are very honest. Today was an extra special experience because I recently lost a close family member and haven’t been able to work but had to get an oil change. I couldn’t afford the new windshield wipers I needed and the man servicing my car paid for them himself and was very, very kind. Always grateful for these men that don’t take advantage of unknowing customers and help them extra when needed.”
“Bairds is such an amazing business. As a struggling mom sometimes you just can't fit an oil change into your budget. This business had a single mom oil change for free. FREE!! Absolutely amazing. I'm so thankful for Baird's and all the ones who worked. Thank you so much, much appreciated.”
“Thank you to tire tech Billy M. He did a great job on my Lexus. I could feel a smoother difference in the handling of my two replaced tires and I also really appreciate the fact that he got me in and out in a timely manner. Great work ?”
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“Chong and staff did a great job on my oil change at the Bradford location in normal. Chong was very informative and let me know that my tires were reaching near the end of their time. Thanks Team!”