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December 2023 by Porter D.
This is my favorite store for a couple reasons I got my first FNAF book there ( would recommend) The pretzels at the food area taste like they're from heaven as well as the pizza. Just a good store in general
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November 2023 by John H.
Definitely not COSTCO... we need a Costco. Standing here at customer service with one associate at the desk. It was like being frozen in time! This would never happen at Costco. They need to start looking the place and drop the attitude. Bloomington needs a Costco!!
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July 2023 by Wyatt S.
Sams is ok but the pharmacy and optical departments are just awful. I would advise people not to use either one. It's a clean store and they have a lot of things in stock but customer service is non existent. I go less and less all the time.
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June 2023 by J T.
Been going to this store for years and even worked there for a very short time. I've never had a bad experience with staff and it is always kept clean. Otherwise, it is mostly a standard Sam's Club. If you buy in bulk or run a business, it can definitely be a money saver. The only criticism I can regularly encounter is that there are never enough tables for people eating there. The food is good and cheap, so I just tend to get carryout instead.
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May 2022 by Mckenzie B.
Why is there no gas attendant on site? And why are the pumps that do not work not blocked off what so ever? Also the gas pumps continuously decline your membership card making it so time consuming to even get gas.
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January 2022 by Ric W.
The team working the tire department last weekend really took great care of me, had an emergency with no spare and they got me right in and had me back on the road in less than 2 hours. Really nice crew and they did an awesome job!
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February 2021 by Pam R.
The optical department at this Sam's Club is Out Of This World Amazing starting with making an appointment on the phone or just asking them a general question, to being seen and getting the eye exam. Everyone was gracious and they all followed to the letter Covid Protocol. I highly recommend them. Sam's Club Optical in Normal, Illinois is my only place to take care of my eyes.
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December 2020 by Melissa L.
THIRTY minutes to fuel my car. I didn't wait in a line, the pump for premium fuel is just that slow. And your attendant checked on EVERYONE else but didn't bother to try and assist me. Fix your pumps, this is a long term problem with premium fuel at your station and no other gas station has this issue
