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October 2023 by Claire Nonnemann
The sales manager has yet to return my call after 2 weeks regarding my refundable deposit. Was given the run around being told who handles it requiring multiple phones calls. Per Volvo USA the dealer handles the refund and a ticket was opened. This has yet to be resolved. Very poor communication and customer service for a seemingly simple problem/solution.
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July 2023 by Ethan Ax
Place is a joke. Showed up a little after 7 ready to look with intent to purchase in the next week. On google it says they’re open until 8 and the sign on their door clearly says open until 8. After browsing cars in the lot with no one coming out to assist, we walked up the the door and were about ready to walk in when we saw someone inside start to walk toward us. Thinking they were about to open the door and greet us we waited just outside, instead they LOCKED THE DOOR and walked the other way. At 7:35 they closed shop. I knocked on the door and the guy reluctantly opened it to ask if he could help. We said we’d like to look at a car. He said they closed at 7 now because of new ownership a few months ago. No offer to assist us or even make an appointment for another day. No apology for the incorrect time listed ON THE DOOR WE WERE STANDING IN FRONT OF or on the website. That’s ok. You know what? There are other companies that actually want our business. We will shop elsewhere.
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September 2022 by Justin Lee
A salesman named Juan helped us out today when we visited this dealership. He was super friendly and approachable when looking into cars. Thank you!
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September 2022 by jaedon johnson
I had to leave a review and give this place 5 stars after my experience with Juan! He helped me find my dream car and gave me all the information I needed to know about it! He was such a great person and this is an amazing place to go to when looking for a new car!
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September 2022 by Justin
A salesman named Juan helped us out today when we visited this dealership. He was super friendly and approachable when looking into cars. Thank you!
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June 2022 by Adam Tabasco
Adam is so great even my old school grandpa that's a real crack in the firing pan took a liking to him
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June 2022 by barbara wroblewski
I took my Volvo in for repair. The problem was only half way fixed. I have to go back. It's an hour to the dealership.
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May 2022 by Amanda Kyzer
Meghan is a ROCKSTAR! She listened to my needs and worked with me to find my dream car! Thank you Meghan for making my experience GREAT!
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April 2022 by Craig Conway
Carl was very helpful in my new car purchase. He made buying a car a pleasure.
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February 2022 by jason r. totten
Had a great experience working with Carl F. — came over to Indianapolis to pick it up after working most of the details out via phone/email/text.
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February 2022 by Karthik Bollisetti
Max was extremely helpful in getting me in my new car! Couldn't have asked for a better salesman!
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January 2022 by Ken Forrest
Carl was a great salesman to work with. He was friendly, professional and polite. He was able to answer my questions and when he didn't know the answer, he didn't fake that he did. That is one trait of salesmen that irks me, when they don't know answer and make stuff up or do not admit they don't know. Honesty works so much better and earns credibility points. Carl took the time to find out what I was looking for and we chatted about other things than the car, which made test drive more enjoyable. He was upfront with the dealerships policies and I appreciate that information. He was able to work with my schedule in order to get the deal done. Highly recommended and when I'm in the market for another car, i will attempt to work with Carl again
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January 2022 by Andrew Johnson
The staff is always kind and considerate, it's a pleasure to have my car serviced here by quality technicians!
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January 2022 by Bobby Boekeloo
Juan was extremely helpful in my search for a new car! I had a tough time finding an exact car that I loved, but he made the process a lot easier. One of my best experiences at a dealership!
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January 2022 by Monica Tepper
Smooth transaction and very helpful staff made my first car buying experience easy. Meghan and the crew have given their full attention to all my car needs. Thanks again for the great help!