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November 2023 by Lukas Teer
Rude and ignorant staff. Called to ask about my prescription being filled, as the automated system said the medication would be coming in tomorrow, and wanted to verify this. Pharmacy Tech said it’s on back order and they don’t have any. Explained I understood and asked when they might be getting more in. “You’d have to ask the manufacturer. It’s on their end.” Okay? Let me just go call the manufacturer for a prescription medication and ask them when they’re gonna ship more? Outrageous. I should not be treated as an inconvenience when asking about a status of a refill. I was offered no other options, say taking name brand instead of generic, and treated as a nuisance for even bothering to ask. In the past I’ve also had techs incapable of applying discounts, telling me they’re expired or for a different medication, just to have to ask for a senior employee to do it instead. The employees do not work with integrity, nor do they care about you receiving your medication. Steer clear of this pharmacy.
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October 2023 by Teri Wankat
I waited over 20 min for pharmacy to answer, to be then put on hold again because person that answered phone said they needed computer. Put me on hold again, I called back and conferenced in to original call. Original call picked up again then hung up. HORRIBLE LOCATION
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October 2023 by Janet Emberton
15 min in drive thru, not 1 car moved yesterday. I'll try again today. Been out of meds 4 days now since they are not open on weekends.
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September 2023 by Matt P.
This pharmacy is by far the worst pharmacy I have ever been to. The time to get stuff done is absolutely atrocious. A script called in at 10 should not have to wait until 5 to be filled. But wait, when the pharmacist is always out and doesn't work, that tends to happen. Let alone the turnover rate. New face every time you go in. Absolutely ridiculous. Oh, my favorite is when they give you and adapter for a syringe, and it's to small to fill the mouth of the bottle. Stellar people. Very intelligent and very competent. Needless to say, there are way better, cleaner, nicer pharmacies nearby that I will be using from now on. Walgreens has gone downhill very fast and don't even care. Truly sad and pathetic.
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December 2022 by TrumpGirl D.
I recently tried to pick up my prescription on Raab and the pharmacy was closed both times I tried. I was completely out of blood pressure medication. I called this Walgreens on Fort Jesse and they were able to transfer them over and have them ready in a timely manner even though they were obviously under staffed.
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February 2022 by Gabbi S.
Awful awful costumer service at Pharmacy. Both Tech and Pharmacist were EXTREMELY rude and annoyed that I had inquired about my prescription more than once. A little kindness goes a long way!! Will 100% avoid at all costs from now on and get my scripts elsewhere.
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November 2021 by Jackie Heim
The pharmacist and the techs were super rude and refused to take my blood pressure when I was in there the day before. And at a different walgreens the day before that and had it done. I should add that it's imperative I take my blood pressure before taking medication and I'm waiting to be sent my own blood pressure monitor.
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November 2020 by Sarah R.
I have gone to this walgreens for several years. I usually don't have to wait long. The last time I went to pick up my medicine, I was told "We don't have it and our system shows no medicine was called in." I find that hard to believe because I had just came from the doctor and they called it in so it should be there. As I came back after calling my doctor to explain the problem. Of course they say the medicine needs pharmacy approval and of course there on break. At this point my medicine should of been free. Horrible customer service.
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September 2019 by Cherilyn H.
So upset but after I posted this realize it wasnt' this Walgreens - its the one on Veterans and GE Road but I can't figure out how to change the post to a different location. Sorry. Have been a Walgreens customer for probably as many years as they have been around but I am going to change pharmacies after yesterday. I called to see if they had a Shingles shot in as after being there 3 times they never had them -- said to call on Mondays. I did and she assured me they had them in. I put my husband who has Parkinsons (and is not easy to transport) in the car and took him inside this Walgreens -- oh sorry they say we thought we had them in but seems we don't!! I asked to speak to the Manager who could not be found so the asst Manager came out -- she said sorry sort of like 'what is the big deal'. Don't these people realize how their answers or lack of affects people lives!!
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July 2019 by Mario I.
I stopped by there yesterday asking for a pharmacist opinion on the best OTC cough medicine. I think her name is Kelli...she said they're all the same! Thanks for your help Kelli! NOT!
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August 2018 by Nick Schaefer
Friendly and helpful staff from counter clerks to managment!
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May 2018 by Mike Hall
Love this place friendly staff great atmosphere.
