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“I’ve never experienced Zumiez the way I did today. I came in looking for a new skateboard after mine was run over, and Chris & Legz immediately showed genuine empathy and concern. From start to finish, they went above and beyond — not just trying to make a sale, but making sure I got exactly what I needed.
Their knowledge, patience, and care really stood out. They walked me through the options, explained everything clearly, and made sure I felt confident about my purchase. That kind of service is rare, and it shows how much pride they take in what they do.
If you’re shopping for a skateboard here, definitely ask for Chris or Legz — you’ll be in the best hands. They’re both stand-up guys who deserve recognition within the company for the way they represent Zumiez. Thank you both for turning a stressful situation into such a positive experience!”
“Awesome shopping experience on 10/18/2025!! I was so pleased with the customer service at the Norridge location! All of the staff were super nice and helpful. If they don’t have your size on display, definitely ask an employee — they’re more than happy to check, and they found the sizes we needed. The experience was so positive, it really makes you want to shop there again!”
“Hollister store in the HIP mall, in Norridge, IL provided OUTSTANDING customer with my return from a purchase online! There was NO questions and anything, to cause me to feel uncomfortable. Vanessa, the cashier seemed to put the customer satisfaction first! She and Sabrina made certain that received fair price adjustments, due to price changes and helped me with ordering online! This is my type of service of 5 Star service!”
“I don't go here often. I came at a slow time around 1pm, not a lot of people, so clothes are not in disarray or misplaced as I remember it on the day after Thanksgiving. No lines at checkout.”
“Great experience here with the help of Sara. Other employees seemed great too. Good selection of shoes and other items I was hoping to find in a pinch, and I did! Def recommend this location.”
“SPENCER'S sales associate JENNIFER was so helpful today 12/28/24 when I came into the store looking to buy a PLAYBOY coffee mug , Tshirt and pillow for my 100 year old father.
They had all of the items ...thanks for your help JENNIFER!
Will return soon letting you know if the items brought a smile to his face...memories!”
“I’ve been shopping at this Ross for a long time, and I can honestly say I’ve never seen it this clean. The bathrooms are consistently spotless and smell great, and the entire store looks fantastic this year. You can really tell there’s been a lot of care put into maintaining it.”
“I went looking for some dresses and I can say at this location all staff are very sweet and kind. Karol and her team were so helpful and taking the time to help me put some ideas together. I truly approached their kindness and support in making my day feel special! I highly recommend if you’re looking for some outfits for any occasion stop by and see LKarol and her team! Thanks a bunch ladies :)”
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“From my experience it was all good! It's one of my favorite stores because it has lots of good items like all sorts of chokers and earrings and pins! Pins are my main😌👍🏼 really recommend:)”