JOANN Fabric and Crafts: Where Creativity Comes to Life JOANN Fabric and Crafts has been inspiring creativity and self-expression for nearly 75 years, offering a wide range of project supplies and crafts that customers love. From scrapbooking products and beads to baking supplies and yarn, JOANN is the one-stop-shop for all of your creative passions. Whether you're a fashion enthusiast searching for top-brand sewing machines or a holiday crafter looking for the best project supplies, JOANN has it all. Customers often praise the exceptional customer service at JOANN. One reviewer, Miranda, embodied the epitome of exceptional service, greeting customers with a warm smile, listening attentively to their needs, and going above and beyond to ensure their satisfaction. Her dedication, professionalism, and passion for her role as a customer service representative made a lasting impression. While some JOANN locations may have a smaller selection or less-than-ideal store conditions, the brand remains a go-to destination for many crafters and DIY enthusiasts. The Norridge store, for instance, is described as "OK in a pinch," with helpful staff but a less-stocked yarn department compared to other JOANN locations. Despite these minor drawbacks, JOANN continues to be a hub for creativity, where America's sewers and crafters can shop, discover, and learn.
