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December 2023 by Matt L.
We went because of a nail in our tire that was causing a leak. They said it couldn't be patched and we needed a new tire for $295.00. Luckily we called Maywood Tire Shop. He got us right in and in 10 minutes plugged the hole from a nail. Total cost was $16.00. Sad that Just Tires is taking advantage of people. Don't trust these guys!
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October 2023 by Jose Amaya
Had a flat on a Sunday evening, I was able to walk into just tires and have it patched up with no appointment! Can’t express my gratitude for Aries and Jasmin for making a very stressful situation a bit better by making my experience at just tires a pleasant one.
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October 2023 by kurt Kuras
I had call in advance to see what specials just tires offers and talked with Zofia Sierra. She explained everything perfectly. She also served me at the appointment where I received my new tires . Excellent. Thanks Zofia
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October 2023 by Carmine C.
I had an appointment, didn't randomly show up. I asked for 4 new tires and alignment, I already knew I needed alignment. It took nearly 3 hours. They also asked if I wanted alignment 1hr30 into waiting.. I already said I wanted it.Towards the end my car was just sitting outside in the lot I had to come up and ask about my car since I could see literally no was working on it, and they said they needed to do paper work still. I ended up not getting out of line after my question so they wouldn't take a new customers ahead of my paper work, which is what they were doing while my done car was just sitting outside.New tires were extremely dirty with white gunk all over, they didn't even do a basic clean up.They also didn't even bother resisting the tpms.Outside of this they were generally unfriendly as well. Not worth taking your car here. Messy and unprofessional. These people clearly hate their job.
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September 2023 by Stephanie Swieca
Set an appointment for 8:30 am, and even showed up early. Lou struggled to find my appointment, and another employee helped them find it. I was told an hour to an hour and a half for a simple oil change.At 10:20, Lou came out and tried to sell me filters of course(as a woman I am used to this). When I told him to just do the oil change, he told me not much longer. Then 5 minutes later, admitted to me that they didn’t have any oil filters and were waiting for some to be delivered. Because they had already started the oil change, I am basically being held hostage while we wait for these filters to come.I don’t understand how you wouldn’t look at the appointment schedule and make sure you have all the materials you need before they came.No way this should have taken this long. It’s now over 2 hours when I was quoted half that time.
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September 2023 by Marcello Navarro
Jasmin was very profesional, knowledgeable and polite! She explained multiple options in tires for me and explained the value of the 3 year alignment program! Great representation of great service from Just Tires!
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September 2023 by Monitaa
They want to trick you for your money. I bought new tires from just tires so when i had some screws in my tire i decided to go there but today a guy from front desk told me that they cant fix it and i have to buy new tire for 250$. I went to another tire repair store and they fixed my problem for 30$. Dont go there unless you want to be scammed.
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September 2023 by Laurie Rogala
Just tires at norridge was a great experience for me and my daughter. The oil change prices are reasonable and the customer service was awesome. Thank you to Miss Sofia at reception for being so professional and hospitable over the phone & in person. Great job guys!
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August 2023 by J Tirado
Don't know where the bad reviews came from, but I had the best experience I can have getting new tires at this location. I was in at 345 and out at 5 with 4 new tires and an alignment. They matched a competitors price with no issues, they were welcoming, courteous AND friendly from the counter to the tech, that's 5 stars all around in my world, they should all get raises.
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August 2023 by Daniel Alquisira
Jasmin in front desk was amazing help she help explain everything n was very patient with me the whole time,i walk out with 5 new tires, balanced and alignment n the whole process was faster then i thought, definitely we’ll be back. get her a raise!
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July 2023 by Jose Jaramillo
Had 4 new tires installed in Summer 2020. All were installed inside out. The tires have worn unevenly, and we didn't find out until 2023 when the dealer inspected the vehicle. We paid for two-year tire rotation. The mistake was still not noticed by this business on the second visit in December 2020.
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June 2023 by Ronnie Keough
The shop was very respectful and knowledgeable when I brought my car into the shop! They made sure I knew what was happening with my car and what needed done. Jasmin and Zofia were greeting at the desk and were very helpful.
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June 2023 by Henry Uruchima
I left my car for an oil change and a tire rotation at 12 in the afternoon and it's already 5:30 and they still don't end up with worse service than I had. I don't recommend this place to anyone
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June 2023 by Tareq Zanayed
Slowest fricking service I’ve ever had. All I needed was a tire pressure sensor and it took all of 3 hours. I watched the mechanic work on my vehicle and he looked and moved like he just woke up. I would not consider coming here again.
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June 2023 by Diane Schultz
Sunday night... emergency flat tire, no appointment. Just Tires on Forest Preserve Drive helped me with a smile. Said not to worry, and they will help me. Unbelievable customer service. Clean tire showroom. Very appreciative of their assistance.
