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March 2024 by darkmatter72
This place is just a cash grab. I called and explained I was starting to issues with ocular migraines and if the optometrist was experienced in this and would be something they could help me with. They said I would just have to make an appointment and see. They then said I needed to have a full exam. When I got there I explained why I was there. They didn’t really seem to pay much attention. Just told me to wait. They then ran me through all their machines and told me to wait for the doctor. When I finally saw the doctor I explained why I was there AGAIN! She then ran me through the prescription exam. Afterwards she told me my issue I’m having has nothing to do with my vision. ARE. YOU KIDDING ME!!! They just wanted to run me through all their exams so they could bill me. Total amateurs. I will never be back for any of my vision needs.
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March 2024 by Cindy Martinez
Took 3 tries for them to finally get my prescription right, then they measure PD with an iPad so it’s a weird PD which no one else does so your left never being able to buy glasses online because nowhere can match this weird PD they take on the tablets! Ridiculous for the money and time spent
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February 2024 by Hingly Obregon
The lady name Kathy in the front counter was so RUDE and Rushing, if you don't like your job then leave do something else. I'm going to Pearle Vision.
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February 2024 by Chris Aggari
Very professional and accommodating service!
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February 2024 by Angelene Anderson
Great service as usual!!
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February 2024 by Craig Halihan
This place is great, very easy to work with and the doctor and the staff were extremely friendly and knowledgeable.
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February 2024 by Amara Bleau
A more than pleasant and fun staff. Very helpful and attentive. I felt very comfortable from start to finish. The display room layout is very nice. Very happy I chose LensCrafters for my exam and new glasses. Loyal customer here!
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February 2024 by maribel aguilar
Great Customer service from anyone you interact with at this store. The doctor is ready to answer all your questions, the staff is great to work with to help choose just the right frames, always a great experience!
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February 2024 by Sam Moran
Very welcoming and knowledgeable staff - I appreciated them taking time to explain different aspects of the comprehensive eye exam I had done. Great selection frames to browse, too!
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February 2024 by Yesenia Dejesus
Very friendly and attentive staff. Eye exam was very detailed i was satisfied with their services.
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February 2024 by Tori B Cross
Sitting behind counter and finger prints on mirror. Was not greeted after calling multiple times for product info. Employee walked right past me without a word after coming in. Left without glasses while carrying bundle of joy with me on my only day off.
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February 2024 by Michael Obrecki
I recently had the pleasure of interacting with the extraordinary Kathy Kowalkowski at LensCrafters, and I cannot express enough how impressed I am with her exceptional service. From the moment I walked in, Kathy's warm and welcoming demeanor immediately put me at ease. Her extensive knowledge of eyewear and dedication to finding the perfect frames for me was truly remarkable. Kathy's attention to detail, genuine enthusiasm, and impeccable customer service make her a true asset to the LensCrafters team. Furthermore, it's worth noting that the rest of the staff at LensCrafters is also exceptional, creating a consistently positive and enjoyable customer experience.
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February 2024 by Alfonso Alarcon
From a professional stand point, everything was fine. I didn't like the fact that my appointment was at 1:10pm but was seen at 2:15pm. And that's that we arrived 20 minutes early!? They need to get there lunch time and breaks in order for both doctors and staff!
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January 2024 by Billy Dalesandro
I really enjoy coming here. Everyone is very knowledgeable and respectful. I recommend anyone to come here.
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January 2024 by Angel Gonzalez
Wonderful eye Dr. And staff were very helpful.