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December 2025 by lina
First time coming in and I came in to find an outfit for the upcoming holidays and the employees were amazing!! This young lady named Karen was so sweet and friendly! She helped me out with an outfit and didn’t once seem bothered when I asked for price checks. Sales are amazing and so is the environment.. I will definitely be coming back.
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November 2025 by Anastasia Urbina
Went in yesterday to see what sales and promotions they had going on for the holiday season so that I can get my Christmas shopping out of the way but I had no clue what I was looking for and needed some ideas. I was able to talk to one of the associates… I think her name was Chasidy? Anyways I was asking her for advice and tips on what to get and she was more than helpful! Honestly she made Christmas shopping so much easier and the experience was so lovely that I will come back in and shop again because she was so amazing ! I ever so rarely write reviews but I had to mention the great interaction I had especially during this holiday season. Thank you so much ❤️
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November 2025 by Karen Juarez
I visited with my mom, and manager Chasity was incredibly helpful. She explained their promotions and highlighted the clearance, as if she knew exactly what I was looking for. I would give her 10 stars if I could!
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November 2025 by Grisel Torres
Highly recommend this store; I received great help from Chasidy. Her outgoing personality will definitely make me return.
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October 2025 by Daniel Barth
While the website says they close at 9pm, they actually close at 8pm. Beware going out of your way like we did to get there, as it might be a pointless trip.
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September 2025 by Eve Carr
I wanted to share some concerns about my recent visit to the store on Friday. It used to be very organized and look tidy, but I noticed quite a few issues this time. Prices were incorrectly marked, and the usual price displays at the entrance were missing. When I asked a staff member for help, she seemed dismissive. Overall, the store appeared chaotic, and the welcoming greetings I used to receive from the staff were absent. The new employees seemed more focused on their own conversations.
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August 2024 by Seidy Barrera
I went today (7/13) with my two sisters on the hunt for a cute outfit for my sister who was shopping for a baptism. The experience was SOOO amazing! I cannot express how kind and helpful all the employees at this store are. They helped us find the perfect outfit and we all enjoyed our time here. They were helpful in suggestions and even pulled accessories to help my sister feel beautiful and confident. I had to come on here and give a 5 star review to this perfect team working today, I wish I could remember everyones names! Thanks again!
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October 2023 by Yuen Yee Richardson
I've been to all the LOFT locations in Chicago, including the Loft outlet in south loop numerous times. First time visiting this outlet in Norridge, and it's now my favorite spot to shop. Open floorplan, plenty of dressing rooms, attentive and friendly staff, great selections and sizes, amazing discounts. Not sure what it's like on the weekend, but my weekday visit was very pleasant.
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August 2023 by Maria Turso
Olivia was amazing! Brought out different outfits for us,very patient and friendly! Keep up the great work!?
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June 2023 by D'Shaan Matthews
Sally was very patient and kind to my mother. She assisted her with sizes and colors. Great Customer Service. Thank you so much Sally.
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January 2023 by Kimberly Maxinez
One of the store’s employees was following my sister and I around the store while we looked for outfits to potentially buy. She followed us up until we exited the store. Upon leaving and looking back, the lady was “fixing” clothes by the entrance. This made us feel extremely uncomfortable, as my sister is someone who regularly enjoyed shopping at this location.
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January 2022 by Jennifer Wu
Price are good but not the quality that I expected. Friendly brand associates. Manager was rude. I am not going back.
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June 2021 by Preksha Desai
I was there about two weeks ago and everyone in there were so helpful! They helped me find what I was looking for and very so enthusiastically helping me . I will definitely shop there again
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November 2020 by Quirky & Creative
Good staff good collection
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March 2020 by araceliz vazquez
Love this store always great sales for good quality clothes
