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January 2024 by Ivanna D
Worst customer service experience ever!!! Went there to find a shirt and suit for my boyfriend ,lady was so rude she even whispered something to another coworker I could tell it was something about us !!! Gave him a shirt that was 3sizes larger than his usual size and she said it was good because she didn’t want to give him another one ! So unprofessional and rude ! Will never come back.
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November 2023 by Ruben Hernandez
Went in to try a few Peacoats and the service at this location was horrible. The lady who works there has a bad attitude and gave incorrect information. Seamed bothered for asking questions. Never going to this store again. Purchased and didn't receive a thank you. Please avoid this store at all cost.
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November 2023 by Joel Buchanan
For two suits and alterations. Younger salesman was helpful, professional and courteous.
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September 2023 by Daniel Marszalek
Terrible service all around. Did not get updated dress shirt color we ssked for initially. Had to go back to get the new one. They initially lost my measurements or did not jnow how to find them. Charged 20 dollars because I did not return literally day after my wedding. Avoid at all costs if you can.
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September 2023 by Kim Hagerty
The service here was fantastic. Tasha took care of everything! Picked out a beautiful suit and had a nice variety of shirts and ties too. Very happy with the whole experience. My husband does not buy suits very often but we will definitely come here again after the outstanding service. Thanks so much!
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August 2023 by Marta Zalewska-Gromadzka
Product selection not as expected from a store like this. Customer service does not exist. You basically have all the same suits here just different colors. Prices are from heaven. Similar suit that I ordered from amazon for 80 bucks is 400 here.
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August 2023 by Branislav Ilic
Rented tux. Pants were short. Didnt notice tie was short until we got home. Went back to exchange. They didnt have any rentable ties to switch. So i had to buy my own
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July 2023 by Alex P.
Went to return an unworn, unaltered suit. No response besides "can't accept in the condition it's in". It's in perfect unworn condition. Manager can't even uphold they're own return policy. Was able to get it returned after speaking to a manager at a different location via phone, got an instant commitment on return.If the suit is unworn and unaltered, there is no reason for this. He saw two cat hairs on the suit that comes from standard storage in anyone's home. Manager is a joke, clear attempt to prevent giving money back to a customer who has bought 5 suits from Mens Warehouse over my life span. Just lost a long time customer.Avoid this location at all costs.
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May 2023 by Samantha G.
Went to rent a suit and the worker that helped us was mumbling and talking very quietly and not helping with finding what we needed. He was very awkward and was not helpful with any of the questions, he made me feel very uncomfortable and I left. Also he lied and said there was no suits available in the color I wanted anywhere near here and we called another location and they said we were not informed of that and that another location had it. His appearance was messy and didnt have any skills that would have made renting a suit comfortable.
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May 2023 by R E
I am very disappointed with this store. I ordered a tux for my son for prom a month ago and when we went yesterday to pick it up we got a different tux, supposedly they didn't have any in stock. I don't care , you need to find the one I asked for, if I ordered something you should have save it and not rented to someone else. And they didn't even bother to email or call or tell us at the store you have a different tux. This is unprofessional and very bad customer service. I will never ever go to that store. I paid what you asked for and didn't get what my son liked. If there is a 0 star I would have give you 0. Terrible customer service. never ever again.Unbelievable this place suck. I called to speak to the store manager about the change of the tux. a sales person told me she is the store manager when I told her my issue she said let me get to the manager. Then another person answers and hung up the phone, when I called back he lied the store manager is not in today. OMG. Terrible customer service, very unprofessional. never again stepping in their store.
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May 2023 by Enrique Sepulveda
Was helped quickly when I arrived. Shop is clean and organized. Overall great experience. No complaints
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May 2023 by Ri Ta
Worst store ever. I have never experienced so bad customer service. I ordered a Tux for my son , first they ordered wrong tux and wrong size.Tasha the sales person was very rude and no passion at all. I asked her why is not the tux we ordered her answer was didn't have the tux you guys ordered. She didn't tell me that their employee ordered the wrong tux. My son told her the shirt is too big , her answer was we can't fix it because you are renting, you need to keep it as it is. This store have very bad customer service and very uprofessional service , never ever going to this store. I called next day to complain about the issue noone tried to resolve it. i had to buy new tux because of their mistakes. 0 star from me. i will never recommend this store to anyone. never ever again.
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April 2023 by Danny D
Tasha was truly amazing and made my day when selecting a new suit. Highly recommend this location and all the staff are great.
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March 2023 by Tarik Ait Taleb
I was not impressed with their customer service when I returned to them to pick up my order, and I had the intention to buy more items but not after I asked them to show me the shirts they have and the sales person made a claim that I opened too many shirts and creating a mess the day before when that never happened. She claimed this after I spent nearly $900 on the previous day, which I thought to be a very unprofessional way to treat a customer. I will not go back to this store for my next suit.
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February 2023 by Nicholas Minor
I went in on a Monday evening, and a nice lady helped me with my measurements for my cousins wedding. She was very nice and efficient
