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March 2024 by Daniel Garcia
great selection, nice clothing, and competitive prices with good value and quality products
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February 2024 by Kevin Hinkston
The options are extremely limited the past few months . 2 stars also because of management . I don’t spend a ton at this location, a little over $1000 a year for myself and then clients I purchase things for . That being said, the manager would not refund a gift I received from this location without a receipt. $50 gift gone to waste . He told me that I should ask who gave me the gift for their phone number so he can look up the account . Really ?! ?. So I’m supposed to let the person know that I am returning their gift I guess? Needless to say, I will never step foot in this location again.
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January 2024 by Stacey Bergland
The coats are unattractive and very outdated. It's disappointing really, never anything of value there.
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January 2024 by Linda K
It's hit or miss
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December 2023 by GrandmaJGaming
Nice store, but I was expecting more of a variety
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December 2023 by Roxanne Neubaum
I had a somewhat complicated return/exchange situation that I was nervous to come in for, as I knew it would be annoying for the employee that had to deal with it. The situation was handled very gracefully by Arkyla. I really appreciated her customer service, and the experience made me want to continue to be a customer of Nordstrom/Nordstrom Rack.
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December 2023 by Raya Alzitawi
Good prices good products. Staff are nice
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October 2023 by Adrian
Always same kind of low quality clothing. They used to have more designer clothing but can’t see it anymore. The cosmetics are also not much to chose from!
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October 2023 by Nataliya Shtym
Employees don't know store policies! I had a return that was over 30 days but under 60. Which still makes it eligible for store credit return. The employee had no knowledge of this, asked me pull up the policy online and still refused to accept my return. I later went to the Rosemont location and was able to return the item and get store credit with zero issues!
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August 2023 by Carina D
Has lots cool items, clean and welcoming
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July 2023 by Edgar Urrita
Very good experience! Clean place, organized. Good prices. Don't ask for Help cause No one is able to do it. It was like they only have cashiers and they don't know what's going on at All. Customer service Not Good.
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July 2023 by Naz Sem
Everything I buy here is a good buy:)Nice, clean and friendly service.
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May 2023 by M2 K
Nothing wrong with the store or the merchandise but def something wrong with Kimberly F who rang me up. I mean, it must be really burdensome to walk around with such a big chip on her shoulder. She was rude taking customers in line and kept talking over me. Sis, if you don’t want to work with these customers in this neighborhood, please find another neighborhood or company to work for. We don’t need the attitude or disrespect in Norridge ?♀️. If I see her again I’ll just come back when she’s not working.
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March 2023 by Adri T
Store is ok but there is no parking because of gym. I tried to park for 20 min and there was not even 1 available spot, underground parking the same. Waste of time.
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March 2023 by manuel martinez
Had a great experience at the store , bri was very welcoming and very helpful . Isai at checkout was very kind and made it a quick checkout