-
November 2023 by Bob C.
Don't bother Minimal staff Understaffed , overworked , ignorant , unwilling to help are just a few words that come to mind. I could go on but why Go elsewhere
-
September 2023 by Kevin B.
Called refill in several days ago. Drive thru closed every day since with a dozen people in line inside every time. Finally went inside and waited 45 minutes only to be told they didn't even have the prescription in stock. In the past they would have texted me a notice, but they didn't this time. The cashier had no explanation, no apology, and just coldly offered to transfer to another pharmacy while my son was going nuts waiting in the cart. Absolutely ridiculous. I will be changing my pharmacy moving forward. Never returning here.
-
March 2023 by Kat Z.
Pharmacy is a nightmare. Every time I come here the line is super long and the wait time is horrible. No matter what time of the day. Will be going elsewhere.
-
February 2023 by Mike G.
This review is for the pharmacy alone. Every single Walgreens pharmacy including this one has gone down hill drastically over the last few years. They never answer the phone (I've waited a minimum of 30 minutes every time I've called). They're rude and very unwilling to help if they're out of something. They literally won't even check other Walgreens to see if an item is there so you're forced calling each one near you wasting 30-60 minutes each time you call because as I said, they dont answer the phone.
-
December 2022 by Sasha M.
Customer service in the pharmacy is severely lacking. "Kristi" or however she chooses to spell it has no business working with people. She is rude, condescending, and incompetent. How can you tell me my insurance doesn't cover free at home covid tests when I know for a fact my insurance isn't on file, because she never bothered to put it in?! After taking care of it myself, I had to go back and never got an apology, just attitude while I waited for my tests. I won't be coming here again as long as she is employed in the pharmacy, which is a shame because this is my neighborhood Walgreens. If I could give 0 stars I would. Don't waste your time here, and go somewhere else instead.
-
December 2022 by Pete J.
Terrible! I was on hold with the pharmacy well over 25 minutes! I can hear that someone picked up the phone the back to the music and recording.
-
February 2021 by Bill P.
I've stopped in here numerous times to purchase soda and use the ATM. The place seemed very clean and the check-out clerks efficiently kept the check out lanes moving.
-
August 2020 by Jennifer P.
Normally I don't write reviews on something so simple, but I must give credit where it's due. All I did was purchase exfoliating wipes, water, a monster, and a gallon water. It was difficult holding all of my items, and I accidentally dropped my monster energy drink on the ground. This was as I was walking up to the register. The lady (I should have gotten her name) was super sweet and practically demanded that I go back to the cooler and get a fresh can. She waited for me, and the store was busy. I am back in school taking Medical Assisting classes right now. Currently I am researching a diversity assignment. It had me going back through older chapters on patient care. One of the things the book pointed out, was how limited we are as professionals, to extend empathy. Now, I understand how we shouldn't accept gifts, or give them to patients. What I want to point out is that many of the professionals teaching me right now, are so afraid to show empathy. There's a difference between someone who is mechanically going through the motion of extending empathy. Also, there are people who understand how to extend empathy while remaining genuine, without throwing your own self under the bus with a patient. That's what makes great customer service in any setting. It was so simple, but it was the genuine nature of the customer service representative which made me want to cry for no reason. I hope she goes on to doing more with her incredible talent. Cheers to being professional, but not losing your sense of humanity. Thanks Walgreen's!! You're doing it right!
-
June 2020 by Diane W.
Do not go to this Walgreens! They are possibly prejudice and rude. I tried to purchase baby formula and was also taking my dad to get his prescription. I wanted to take the formula to prescription so we could check out at the same time and this was not allowed. Treating people as criminals is very poor customer service. And FYI my baby was with me. Ridiculous.
-
February 2020 by Ömer’in Maceraları
Western Union service in Walgreens...
-
December 2019 by Marisa M.
People working there are incompetent!!!!!!!! Every time I go there, they lose someone's medication including mine. The last time I was there went through the drive thru and they couldn't find my medicine , the tech tells me to do a lap in the lot. So I do and wait, eventually my order was completed. Prior to being handed my order I saw a sticker on the window stating "ask us to add one of these to your order" so I asked them to give me mucinex , the tech had no idea what I was talking about so she calls over to the window and yells we don't have that back here u need to come in. They have no problem inconveniencing the customer bit get upset if they have to walk 20 feet and grab a bottle of mucinex , bunch of morons
-
December 2019 by Chrissy W.
Worse pharmacy ever !!! Always screw something up. I constantly have to go back because they forgot something. Called 4 rx in the same day get 1000 called saying they are ready so I send my husband to get them and they only give him 3 so of course have to go back the next day. Very frustrating!!!!!
-
October 2019 by Tina B.
Worst drive thru! I have sat on multiple occasions for 10 mins just to be acknowledged for them to then tell me my prescription isn't ready and I need to do a lap and wait another 15. If I wanted to wait this long I would've brought the prescription in and sat down to wait for it! Not drop it off to come back a half hour to several hours after I was told it would be ready just to sit for 25 mins! I almost forgot my favorite part... can barely hear them through the headset outside and then I was given an attitude for being frustrated about repeating myself 10 times.
-
September 2019 by Lilly K.
I'd give the pharmacy section a 0 if i could. Absolutely TERRIBLE service. 5 people working and I had to wait over 30 minutes to pick up prescription meds. The exchange should last 10 minutes max. There's two booths and they were serving both. I was in the right handed side one, I switch to the other one since it is free after a customer just left and the lady decides to stop serving it and she leaves to service the drive thru. Also people that came after me were being served in the other booth. Finally when I decide to switch booths again since the woman is apparently gone and ignoring me the woman magically decides to serve at the other one, while serving the cars!! What a f**king mess. Keep in mind there was only one person in front of me originally. Stay away from this pharmacy if you can. No consideration for customers at all.
-
August 2019 by Lizbeth R.
Avoid this pharmacy at all cost. They have done a horrible job at communicating effectively this past month and provided incorrect information to my father in regards to his ulcerative colitis medication. He initially was told that he was too early to received his medication when he return 5 days later he was told there were no refills (when we checked his prescription he had 6 refill until 2020). When he return to request his medication he was told that they did not have it in stock. At this point he has an exacerbation of his colitis thanks to their inability to stock their pharmacy appropriately. Will be transfering prescriptions to another pharmacy.
