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March 2024 by Joel M
DO NOT PLAY IN THE ARCADE! The movie experience is great but the arcarde section needs to be closed down! Used my card to get 20 tokens….the air hockey took the credits and didn’t even put out a puck to play, the motorcycle machine ate 2 of the 4 coins, one of the claw machines also ate the coins. The nerve for them to have it open but put a sign saying “no refunds and play machines at your own risk” obviously they’ve had multiple issues with them to put up signs all over, as one machine was shut down and others had out of order sign on them. I mean you obviously know the issues so why even have it open and have your clients waste money on there. That ruined the end to our evening out.
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March 2024 by Jacky Garcia
me and some friends came in to watch immaculate unaware that we all had to have an id to show we were older than 17 since some of us didn’t carry our ids we went to watch ghost busters as Tina handed us our tickets she give’s attitude and says “if I catch u guys in immaculate I’m kicking u guys out immediately” we were shocked by this response because we were respectful and understanding of their policy. We hadn’t been to a movie theater in almost 2 yrs so this experience was totally disappointing as we were getting some snacks she was looking at us up and down and watching all our moves as if we were going to do something. At the beginning we mention 1 person was paying separate and the rest together and we were going to sit different apart from eachother she said it was fine at first but then she got confused on the paying transaction and who was sitting together and got visibly mad and that’s when the bad experience started. I left my purse in the theater room and I’m guessing she couldn’t hear me well over the phone and started yelling at me as she recognized who called and gave attitude so another employee took over and helped me get my purse until I can come in to pick it up. overall I hope I don’t visit this place anytime soon! The rude employee was Tina everyone else was overall great
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March 2024 by Alex Glez
Cinemark is definitely my favorite movie theater chain, that's even why I pay for the membership. This cinema is one of my favorites, it is much cheaper than most Cinemark around. Something I don't like is that at least for now they don't have XD theaters, so when I want to see a movie favorite. The popcorn and soda are delicious, I like the climate in the room, it is neither too cold nor too hot. In general, I always have a good impression of this Cinemark, the only aspect to improve would be the bathroom, but in general in all the cinemas I have been to, the bathrooms are not very clean, and they do not smell very good, so that It is something to improve in most cinemas, not just this one.
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March 2024 by Anthony Ferrelli
Clean and very nice people that work there! My son spiked his drink and they gave him a LARGE to replace it ? they are good people and good prices too
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March 2024 by estefani sandoval
It so nicee
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February 2024 by Scott
I came here yesterday to see Demon Slayer. I had a gift card that I received for my birthday, went to get some drinks out of your cooler. I was then stopped by a very rude lady that I believe to be one of your managers. She says to me I can take you here, ok not a bad start. I reply that I was going to get my tickets as was hoping to pay for my drinks and the tickets at the same time. She says back to me in a snotty tone that the drink purchases and ticket purchases were separate transactions. How am I supposed to know this? I see a cashier and expect to be able to buy something no matter what it is through them. I would have been perfect fine with what she had said had you used a polite tone of voice and treated me with respect. This is the first issue I’ve had with your business and I’ve been coming here for years. I’m not sure that I will return since I can get better service at any other movie theater.
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February 2024 by Lauren Cottier
First time there. Seats were comfortable. Staff was very nice!
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February 2024 by Olga Savenkova
Very rude, eye-rolling, unprofessional manager at the Sodas / Popcorn / tickets station. Horrible experience, never again
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February 2024 by Syeda Ahmed
Watched Fighter movie with family. Loved the theatre. Will go again
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February 2024 by Jay Jay
I went to see a movie as one does when he/she goes to a movie theater. I stumble upon a handsome looking man and read the name tag “Doug”.He was extremely polite, patient, and went as far as to recommend a few movies for me to watch in the future. Such an awesome place with a retro vibe and staff that is outstanding. I hope to run into Doug once again :)
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January 2024 by Jose Leon
Good value on weekends and staff is very friendly. Location was clean, ample parking and seating.
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January 2024 by Buddy Miller
Theater was not clean and had a very musty odor. Unfriendly staff. Not a great selection of drinks and snacks. Movie and sound was good. Seats were readily available.
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January 2024 by Jose Mendez
Nice place
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January 2024 by Kevin Webb
2023/12/30 - the staff was certious and helpful. This is the 2nd time I have been here with the family. The only real suggestion would be to allow the chairs to recline more.
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January 2024 by Cynthia Aguilar
This review is for your male Manager (scruffy facial hair, older and heavier set build) that is lazy and doesn't exude any Customer Service. Why must I get my own ticket, walk it to you then have to go to another person to get my snacks. I guess it wouldn't bother me so much if he wasn't so rude to begin with. Hey here's a suggestion why don't you stand up front by the ticket kiosk and look at our tickets there instead of the customer needing to come to you while you are sitting behind the snack bar. AND in addition my husband and I are in our 60's and we really don't appreciate being stalked by this same Mgr when we come out of the movie as if he is trying to catch us sneaking into another movie, this is very tacky to me and unappreciated by two loyal customers., Yes, I do notice you. My husband and I have been coming there for years and don't look forward to interacting with the likes of you.
