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September 2023 by Robert Fonseca
RUN. In comparison to previous credit unions I was a part of, you are not treated or trusted as a "member." ARBITRARY rules for transactions and limits. No trust in pending deposits before ACH date. No chat service. No lock service. I just moved back to this area from another state and wanted to find a pleasant CU because banks are usually lacking. It's pretty flipped with EMCU. Their marketing team must be spectacular. They prey on uninformed people and its disgusting. This goes for the whole institution, not just this location.
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June 2023 by Art Vega
Quick and easy transaction: The only thing I don't like is the $2,000 withdrawal limit since my credit union is a shared bank with this branch.
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May 2023 by markkidd1611
I had a weird and complicated situation and spoke with Katie. Katie was very understanding, patient, and pleasant. I was not only impressed by her professionalism but also her kindness! Even though I made it tough, she was AWESOME! Great job!
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May 2023 by Lisa Moreno
Katie,Laura and Amber are always cheerful and helpful. They are awesome!!
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May 2022 by Morgan Adkins-Hamblin
Do NOT refinance your vehicle here if you do shipt, Instacart or any delivery side gig. They will flag it as commercial and say that you don't qualify AFTER submitting the loan. Save your credit from being ran if you do deliveries for extra cash. Even if it is every so often. They told me that they submit applications regardless and will not let you know that they don't accept people who do side gigs until after the credit and application is already submitted. I think it should be known in advance to save someone's time and credit from being ran if they know that they will NOT accept someone who uses their vehicle every so often to do deliveries. So don't waste you time if that is the case for you. IF you decide to refinance elsewhere ask if they will accept you for using it every so often to make deliveries, if they say no, save yourself the time and look elsewhere.
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March 2022 by Daniel Capici
They close way too early most days
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March 2021 by Evie JR
My card continues to decline and if there was a concern of fraud I'm not getting any alerts. Yet they allow me to make small transactions. So to test it I paid my bill $15 at a time and did this 4 times but if I tried to do it in one lump sum it was getting declined. I've had enough with all the constant inconveniences.
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January 2020 by michelle clark
Both tellers in there were very professional. Janessa was the one that waited on me. Had to re update our address, and then asked for new checks. Very efficient. ?
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June 2019 by Dan v
Went there for auto loan. Gave Vin for van and they ran my credit just to tell me they can't give a loan for the van because they consider it comercial. Prior to running my credit no mention of not financing "comercial vehicals" was mentioned!
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March 2019 by Monica Horice
Very nice place to be....warm and welcoming. and they're rates are amazing. They get you in and out.
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October 2018 by Janet Baldwin
Amazing every time I go, the manager Corina Rivera is the best!!
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June 2017 by Fernando Martinez
Amazing, everytime I go in. Very friendly tellers, and helpful