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January 2024 by Roger Reed
The go-to place that seems to always have the parts when I need them.Ordered up a wheel stud and lug nut.Was at tire shop, and they cross threaded the stud.So after seeing this, I called Naperville/ Aurora Subaru parts dept.Had them pull the parts, and I was on the way for the purchase.I swapped out the bad part with the new, and within two hours of calling, I was done.It helps with having a reliable parts counter at a dealership that gets it done the first time without the runaround.
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January 2024 by Gina Goss
The entire staff goes above and beyond at Subaru. From my sales person all the way to their service dept. Very grateful I chose to buy my car here in September. Highly recommended.
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January 2024 by Susan Damico
I needed a front license plate bracket for my car, and they were so friendly and understanding. I inherited my parents' car and brought the car back from another state that didn't use a front plate, so I needed to get one. They installed it and gave me a great deal. I even had tears because inheriting a car, especially my parents' car, was hard ? It barely had any miles, and they were shocked how vintage it was. Thanks for making my day!
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November 2023 by Wilbert Rodriguez
Come and ask for Emily! She’s super knowledgeable and got me to the price that I wanted. She really made me feel like she cared about my needs and was not pushy like other dealers! Come and ask for Emily !
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November 2023 by Triston August
Emily did a fantastic job with helping me find my way around the dealership. Her customer service is impeccable and would recommend her to anyone. Definitely will be coming back!!
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November 2023 by Jenna Crawford
emily dihlmann was great and so helpful. She made the process very clear and easy.. I don’t usually do reviews but i had to let everyone know she is THE ONE to go to for the best outcome! She’s excellent , wonderful , and full of patience and compassion about her job!
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November 2023 by Ashton Drake
Went in there just to look around and wanted to say how excellent Emilys service was! She was super kind and instantly had an answer to my questions, truly a sweetheart and glad I got help from her!
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November 2023 by Brooke Kline
I am pleased with my experience and being able to have the pleasure of Emily Dihlmann assist me and going beyond her needs to make sure I understand everything. It was relieving to know a experience could be so amazing!
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November 2023 by anjolie Clanton
I would like to Shout out Miss Emily Dihlmann (car sales expert) for being extremely helpful and understanding when purchasing a vechile with you guys…She is very approachable, extremely kind and very knowledgeable in her understanding of cars and values each and every one of her clients. Trust Emily to help you find your perfect car! :)))
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November 2023 by Connor Gillis
Emily D one of the car sales associates, is one of the best I’ve ever delt with. I did not end up buying a vechile but she did help out tremendously. If anyone in the area is looking for a ford I wouldn’t hesitate for a second to stop by and chat with her!!:) 11/10 experience with her
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November 2023 by Brian Lister
Had a great experience with Emily Dihlmann! She was super attentive and found the answers to all my questions very quickly! Ask for her if you go get a car or truck from north aurora!
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November 2023 by Xander Picasso
Service was great, very fun experience. Ask for Emily Dihlmann, you will not be disappointed. She was very nice, really listened and was very patient!
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August 2023 by Thomas 1983
Fantastic service here!I showed up with specific needs and was well received by Herb Brooks. I was out inside of an hour and am happy with my purchase. Herb was very helpful and moved everything along smoothly.Thank you, Herb.
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July 2023 by Mel Spohn
Service was great, car was done when promised.
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June 2023 by Leticia Lopez
José Valdovinos was amazing!! I was afraid that I was not going to find something within my budget and he was caring and understanding and found me something that I was in my budget and something I would ?? like!! Anyone looking for a deal please go and see him!!
