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January 2024 by john lex
Great dealership to buy new or used vehicle, one of few who really stand out with sales, service and selection.I did purchase 2023 tucson with great help from Alex V. whom he bring the vehicle to my home for me to seen, when I refuse to drive to dealer to see the vehicle because of the extremely bad weather last week. Thank you Alex for the great experience. Alex should be a example to other to follow, and to Mike C. the general manager for having sales person like him.Brittany D - Finance Manager another great person working with the team togetherOverall thank you for great experience.Truly recommend this dealer if you looking to purchase a car.John L.
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January 2024 by Alejandra Hinojosa
Visited the Gerald Hyundai on November 25 and was very impressed with their sales person Gino Tzampazis. He was very attentive and not a pushy sales person at all. Although I had mentioned to him I was not ready to buy he was very helpful when I asked him I wanted to test drive the burgundy Palisade Calligraphy they had for test drive. He took the time to take me around for a drive. He explained all the features of the car and was very friendly. Although I didn’t buy my car at this location because they didn’t have the color I wanted, I highly recommend you go visit them if you’re in the market. I found my Palisade Calligraphy Night closer to home a week later but Gino is the person who helped with making my decision. Thank you Gino!
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January 2024 by Nick Schwerin
Larry made this experience. He was transparent, communicative, and problem solving oriented. We had a specific car, price, and package in mind and Larry did everything he could to find the one that would meet our needs. I feel that this approach is excellent for customer service because every other dealer tried to push something on us that we didn’t want (which didn’t meet our needs; included additional packages, other cars etc). Larry’s approach should be a gold standard. We are thankful for working with Larry and the team and will recommend our family and friendsGo see Larry and you won’t be disappointed.
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January 2024 by Nikhil Bharadwaj
My overall car buying experience with Gerald Hyundai was exceptional. Mike Chino patiently listened to my requirements and guided me through their inventory without any pressure. Kudos to George Campbell, my sales consultant, who was knowledgable, friendly and went above and beyond to address all my queries. I found the specific car I was looking and the best of all is that the pricing was fair and transparent. They patiently explained each detail without rushing me into a decision. So far the after sales experience meeting my expectations. I would highly recommend this dealership to anyone in search of a hassle-free car buying experience.
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November 2023 by Rosa Gomez
I would give them 10 stars if I could, literally I cannot recommend this dealership enough! Brandon Valle Gomez was the one to originally assist us. He was very friendly, knowledgeable, and respectful. Brandon was the only salesperson I encountered in 3 months who understood I was only interested in a Hyundai SUV and pulled them for me to test drive. He didn’t pressure me to sign anything, went over some pricing, and let us go home to sleep on it.We came back the next day and finalized with Larry who was also helpful (Brandon did let me know he would be off and looped Larry in). The financing was easy and very transparent, they worked with me to get as close to my ideal monthly payment (which I must say in this economy, with everyone price gauging and selling “as is”, they worked miracles lol) Luckily Brandon was there the day I picked up my car and showed me all the features??If it wasn’t for Brandon and Larry, I would be in some other car, overpaying and hating it, but they helped me get my dream car (and first big car purchase) at the perfect price?Go here and save yourself a headache.
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November 2023 by Michael Goddard
Our experience with Andy was great! He explained the process very well. He was very knowledgeable about the Palisade and all its features. He didn’t pressure us and was very professional. He worked really hard to make our experience go quickly & smoothly.
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November 2023 by sue pickard
Dylan was very helpful and he did not get upset when we decided to look at a Genesis for comparison. He found another salesperson to help us, who also was very helpful and knowledgeable so we were able to make an informed decision on which car to purchase. Dylan promptly got the paperwork together for us and made the buying event easy.
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October 2023 by Donna Schlemmer
Jeff Gammill and Ken Lu were both amazing! They were very professional, kind and patient. Ken had to call to find out if the repair was covered under my warranty and made a few calls regarding this. Jeff was as helpful getting a loaner for me on one of the days that they were diagnosing what the issue was, I needed a car that day and Jeff was able to help me with this. I would say their customer service was excellent!! I should share that everyone makes you feel very welcome the entire time I was there!!
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October 2023 by Stefanie R.
Salesman Larry Persico at Gerald Hyundai was the absolute best. Larry made this the most easiest and greatest car buying experience. He was very personable and did not try to haggle. His attitude and willingness to help find our exact car is what made the process unlike any other dealer. Within a few minutes of conversing with him we knew we had made the right choice in selecting Gerald Hyundai. Larry was very friendly and always kept in touch about the car we were searching for. True to his words, Larry had the car we were looking for in under 48 hours brought to the dealer. I would definitely recommend him to family, friends, and acquaintances that have internet in purchasing a new vehicle in the future
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October 2023 by C H
A great buying experience purchasing our new 2024 Hyundai Tucson Limited! Mike Chino and Andrew Johnson did a great job with our transaction. Andrew went out of his way to explain all the new vehicle features and was patient answering all my questions. I would recommend this dealership to my friends. Pricing was more than fair and there were little to no games in the finance office. Good finance rates for folks with excellent credit. Another satisfied customer!
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October 2023 by Philip Alessi
I had a truly outstanding experience buying a car from Gerald Hyundai. This is especially remarkable given the fact that I was buying the car basically site unseen (in person) from out of state. Their entire team from Andy in Sales to Jean in Finance to Mike Chino the GM were so helpful, communicative and transparent that it made me confident to make such a purchase. I got an excellent deal from them and the pre-owned car was delivered in better condition than I had hoped for. I have dealt with many dealers in my life and can say with the utmost certainty that they are a top notch organization that you should feel confident in buying from.
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October 2023 by Jennifer Miller
I had the pleasure of working with Camille and I can't express how fantastic my car buying experience was. Camille's knowledge, honesty, and dedication to helping me find the perfect car made the process smooth and enjoyable. She's a true professional who made me feel very comfortable, and I could tell she was a genuine person. I'm now a happy owner of a great car, all thanks to Camille. I highly recommend her if you're in the market for a new vehicle. Thank you, Camille! ??
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September 2023 by Aja H.
DO NOT BUY FROM HERE ! TAKE YOUR MONEY LITERALLY ANYWHERE ELSE . They gave me a POS car . After a month of having it I had to put it in their shop . They claimed they fix the issue I have a receipt and everything not even a week later my car starts doing the same thing I thought they fixed . I took it to two different shops & they both said they would have to fix the exact same thing I got a receipt from this place . They lied ! And I put my son into this car that wasn't even fixed so why give me a receipt. Then when you call them they always seem so busy but when I Call them from a different number they all of a sudden wants to talk . They sold me a car with a severe oil leak & a trash engine . I haven't even had the car a year and now I'm going to give it back and ruin my credit that was already not so good credit . I went to this place because my "friend" works there Hayley blumhardt and she let me drive off the lot with a literal DEATH trap. The car literally almost blew I up with kids in my car and I've called with no answer . Please don't go here . Even if my credit i bad I spent almost 4k as a down payment and I still got a trash car ! To make matters worse they keep blowing my moms phone & email to come buy a car but have trouble answering the phone for me . This place needs to be closed down & im gonna make sure of it . --. Aja Hutchins ( the one that got sold the 2015 equinox death trap )
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September 2023 by Andrew Gambino
We had a very positive experience.We had in mind the product we wanted to purchase, Andy Legenza, our salesman, answered all of our questions helping us to make the final choice. He communicated well with management what we were willing to pay for the vehicle, and we felt comfortable with the bottom line.Jean in financial was very professional and made the process easy. I love the 2024 Tucson , better than I expected! Lots of bells and whistles. This is our 6th Hyundai since 1990. Love their warranty!I hope to get many years of service and enjoyments out of it!
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August 2023 by Emily Kubaitis
Excellent customer service! My guy Larry Persico was very professional and understood what I was looking for including my budget. I previously went to Napleton Hyundai in Naperville and had a horrible customer service experience on multiple occasions. Gerald Hyundai on the other hand is great, and I highly recommend. Love my new 2023 Venue! If you go, ask for Larry. He's a no bs kind of salesman.